Chargeback Specialist

Job not on LinkedIn

🔥 3 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Weave

WebsiteLinkedInAll Job Openings

1 - 10 employees

🧬 Biotechnology

🤖 Artificial Intelligence

🏥 Healthcare

Biotechnology • Artificial Intelligence • Healthcare

Weave is building a generative AI platform and knowledge graph that will revolutionize how life science companies collaborate.

📋 Description

• Manage a small guided caseload of customer disputes • Provide timely updates and clear communication to merchants • Gather evidence and submit responses using established checklists and workflows • Adhere to card network regulations • Submit dispute responses on time to maximize success rates • Communicate positive and negative dispute outcomes to merchants • Oversee collection and return of disputed funds • Maintain accurate financial records • Support proactive chargeback-volume monitoring and fraud-trend identification under senior guidance • Report to the US-based Payments Risk Manager

🎯 Requirements

• Entry-level position • Exceptional organization and ability to prioritize multiple disputes • Strong attention to detail • Professional written and verbal communication skills • Ability to de-escalate upset merchants and explain complex topics simply • Analytical ability to investigate information and formulate effective solutions • Eagerness to learn Visa, Mastercard, Discover, and Amex regulations and industry best practices • Salesforce knowledge, including creating and managing cases • Successful completion of a background check • Legally authorized to work in Mexico • English proficiency sufficient for professional communication

🏖️ Benefits

• Fully remote work arrangement • Employment through Deel, including payroll and benefits administration • Equal opportunity and inclusive workplace • Disability or special-needs accommodation • No requirement to purchase software or equipment during hiring

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