Customer Support Manager, Part-time (20-30h)

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November 4

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OnePage

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SaaS • B2B

OnePage is a cloud-based SaaS website and landing-page builder aimed at agencies, small businesses, and marketers. It provides a fast, intuitive editor for building landing pages, websites, linktrees, multi-step quiz funnels, forms, and a simple built-in CRM, with conversion-focused templates, team collaboration, GDPR-compliant features and German-hosted servers. Positioned as an easy-to-use WordPress alternative, OnePage emphasizes speed, usability, and integrations (e. g. , Zapier) to streamline lead generation and project management.

1 - 10 employees

Founded 2009

☁️ SaaS

🤝 B2B

📋 Description

• Handling various customer inquiries • Communicating with the IT team to resolve technical issues • Contributing to the improvement of internal processes • Responsible for small internal projects

🎯 Requirements

• Experience in customer service • Basic technical understanding • Experience creating websites and using website builders • Familiarity with software (e.g., Intercom, Stripe, Linear) • Excellent verbal and written communication skills in German and English • Strong teamwork skills • Problem-solving skills

🏖️ Benefits

• Long-term prospects at a modern, innovative company • Remote-first with maximum flexibility and a strong work–life balance • Flat hierarchies and short decision-making processes • Wellness program • Sustainable employee discounts • Training and development opportunities • Dynamic team with a friendly atmosphere