Customer Support Manager, Part-time (20–30 hrs/week)

November 4

🗣️🇩🇪 German Required

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Logo of Onepage

Onepage

SaaS • Productivity • eCommerce

Onepage is a versatile and user-friendly website-building tool designed to help agencies and businesses create and maintain websites, landing pages, mobile linktrees, and quizzes efficiently. It offers a fast and modern alternative to WordPress, catering especially to small businesses and agencies aiming to enhance their online presence. The platform enables the creation of complex marketing funnels and integrates CRM features for lead management. With a focus on security and compliance, Onepage provides GDPR-compliant templates and uses cloud-based servers located in Germany. It stands out for its ease of use, making it accessible for users with various levels of technical expertise, and offers collaborative features for team projects.

📋 Description

• Handling a variety of customer inquiries • Professional handling and resolution of customer requests • Liaising with the IT team • Process improvement • Project ownership

🎯 Requirements

• Experience in customer service • Basic technical understanding • Experience building websites and using website builders • Familiarity with software applications (e.g., Intercom, Stripe, Linear) • Excellent verbal and written communication skills in German and English • Team player • Strong problem-solving skills

🏖️ Benefits

• Long-term prospects at a modern, innovative company • Remote-first workplace with high flexibility for your daily routine • Strong work–life balance • Flat hierarchies and fast decision-making • Wellness and health program • Various sustainable employee discounts • Ongoing training and development opportunities • Dynamic team with a friendly culture

Apply Now
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