Implementation Manager

🕒 April 17

🇺🇸 United States – Remote

💵 $87.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Onit

WebsiteLinkedInAll Job Openings

501 - 1000 employees

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

SaaS • Enterprise • Artificial Intelligence

<Onit> is an AI-native legal operations and enterprise legal management software company that provides solutions for legal spend and matter management, contract lifecycle management (CLM), eBilling, vendor and compliance management, workflow automation, and AI-driven tools like ReviewAI and Spend Agent. Their Unity ELM platform and associated products (SimpleLegal, BusyLamp, ContractWorks, SecureDocs, OnitX CLM, and an App Catalog) enable legal teams to centralize documents, automate workflows, extract contract data via OCR, and optimize spend and vendor relationships. Onit serves enterprise legal operations, General Counsel, and contract managers across industries such as pharmaceutical, finance, insurance, technology, and government, and offers implementation, support, and professional services.

📋 Description

• Lead end-to-end software implementation projects, from requirements gathering through go-live • Configure system workflows, reporting, and integrations (APIs, flat-file data imports, data migrations) • Manage project plans, timelines, and deliverables, keeping stakeholders informed and aligned • Support client testing activities and ensure system readiness for launch • Provide regular status updates, documentation, and risk assessments • Collaborate with cross-functional teams (Sales, Product, Engineering, Support) to resolve issues and align on deliverables • Accurately track project time and activities to support utilization goals and reporting • Support change management activities by helping clients prepare their teams for new workflows and technology • Monitor utilization and budget adherence across assigned projects • Contribute to continuous improvement of implementation processes, tools, and templates

🎯 Requirements

• Bachelor’s degree or equivalent experience • 3+ years in software implementation, consulting, or legal operations • Strong client communication and stakeholder management skills • Ability to manage multiple projects with competing priorities • Problem-solving mindset with strong attention to detail • Comfortable working across time zones and with global clients • Experience configuring APIs and other integrations a plus • Data migration experience, including transformation, validation, and reconciliation • Ability to troubleshoot integration and workflow issues • Familiarity with Salesforce, Jira, Confluence, Excel, and project management tools • Familiarity with enterprise legal management (ELM), spend management, or CLM systems

🏖️ Benefits

• Health Coverage Choices: Three medical plan options, plus dental and vision • Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions • Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually • Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers • Income Protection: 100% employer-paid life and disability insurance • Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance • Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA • Community Engagement: One paid volunteer day each year to give back to the community