Legal Accident Report Specialist

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September 24

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Laborde Earles Injury Lawyers

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At the Laborde Earles Injury Lawyers, we invest time, effort, and money into our clients’ cases to maximize the results that can be obtained. After suffering injuries in an accident, whether involving an automobile or a workplace hazard, you will want to ensure that you have a strong legal advocate on your side.

51 - 200 employees

📋 Description

• Support paralegals by obtaining and reviewing accident reports from law enforcement agencies and departments of transportation • Request and download accident reports and confirm DOI (Date of Incident) • Document case data and add all parties to case management software (Litify) • Send accident information to Precedent to open claims and set up claims in Litify • Add details to Insurance and Details tabs in case management software (Litify) • Notify Paralegal via Litify Chatter when tasks are complete • Coordinate with attorneys about investigative materials (police photos, witness statements, body/dash cam footage) and request items as needed • Update Paralegal with tasks status every 7 days via Litify Chatter • Perform administrative and clerical work including data entry; ensure tasks are completed quickly, accurately, and on time • Work as part of a team and follow instructions from paralegals and supervisors

🎯 Requirements

• Fluent in English – excellent oral and written communication skills • Bi-lingual (English/Spanish) is a plus • Data entry and record keeping • Attention to detail • Ability to manage multiple follow-up tasks with accuracy and prioritization • Multi-tasking across phone and email handling high volume / stress • Confident and strong judgment • Problem analysis and problem-solving • Professionalism and confidentiality • Willingness to perform any/all tasks as assigned by supervisor and/or firm leadership in support of the firm’s growth and success • High school diploma or equivalent • Cloud-based systems • Basic understanding of legal terminology and case types – motor vehicle accidents, premises liability, etc. • Proficient with Windows and/or macOS with basic troubleshooting/computer literacy • Document management – Microsoft Office Suite (Word, Excel, Outlook) and Nitro PDF • E-signature platforms (DocuSign) • Case management systems (CMS) – Litify or Salesforce are a plus • Softphone applications/dedicated business phones with call recording/monitoring • VoIP systems (Zoom, Teams, Vonage, RingCentral) • Data privacy regulations / adherence to HIPAA (USA) or GDPR (outside of USA) • 1-3 years customer service experience, preferably within legal, medical or insurance industries • Hardware/Internet requirements: Processor: Intel Core i5 (10th Gen or newer) / AMD Ryzen 5 / Apple M series; Ram: 16GB; Operating System: Windows 11 or macOS 15 Sequoia; Webcam: 1080p resolution or better; Download and upload: Minimum 100 Mbps

🏖️ Benefits

• Remote work from Mexico