Principal Solutions Engineer

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4 days ago

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OnX

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OnX is a leading technology solution provider serving businesses, healthcare organizations, and government agencies across Canada. We combine deep technical expertise into a full suite of flexible technology solutions - including Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern AI-enabled applications and the secure, scalable infrastructure platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients' transformative business initiatives.

1001 - 5000 employees

Founded 1983

📋 Description

• Partner with the sales team to qualify opportunities, design solutions, and deliver compelling customer presentations, demos, and proof-of-concepts. • Act as the primary technical liaison in customer and partner engagements, aligning IONX capabilities with customer business and technical requirements. • Contribute to technical documentation. • Develop ROI/TCO models to demonstrate business value of Symphony, Synth, and Canon solutions. • Work closely with marketing to provide technical input for content, collateral, and field events. • Support deployment services with solution validation, site readiness, and integration guidance. • Collaborate with software and hardware engineering teams to provide field feedback and influence product roadmaps. • Partner with the POC team to design and execute customer pilots and determine success criteria. • Provide insights to customer service teams for technical troubleshooting and customer success. • Maintain deep technical expertise in AI/ML, HPC, heterogeneous compute (GPU, FPGA, ASIC, quantum-ready), networking, and ultra-low latency storage. • Create technical architectures and reference designs to highlight best practices in deploying Symphony, Synth, and Canon. • Support knowledge transfer and training for reseller and channel partner technical teams. • Stay up to date on industry trends, competitive offerings, and emerging technologies to provide thought leadership in customer engagements.

🎯 Requirements

• 7+ years of experience as a Solutions Engineer, Sales Engineer, or Pre-Sales Consultant in HPC, AI/ML/Cloud Computing platforms, data center infrastructure, or advanced networking. • Strong technical background in high-performance compute, heterogeneous GPU/FPGA/ASIC platforms, storage solutions, and networking architectures. • Proven success supporting enterprise, government, and channel sales motions. • Ability to communicate complex technical solutions in simple, business-oriented terms. • Experience conducting customer demos, POCs, and technical workshops. • Excellent written, verbal, and presentation skills.

🏖️ Benefits

• 100% company-paid health insurance for employees *and* qualified dependents, because your family’s health matters to us too • Flexible Time Off (FTO) to rest, recharge, and take the time you need — no accruals, just trust • Company-paid life insurance to provide peace of mind • Company contribution to your Flexible Spending Account (FSA) to help with healthcare and dependent care costs • Optional add-ons like extra life insurance and critical illness protection if you want additional coverage • Paid holidays off so you can truly unplug • Work From Anywhere — flexibility to do your best work from wherever life takes you • A supportive culture that values balance, wellbeing, and being human