Customer Service – High Level

🕒 September 4, 2025

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Open Look Business Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🤝 B2B

🎯 Recruiter

👥 HR Tech

B2B • Recruitment • HR Tech

Open Look Business Solutions is a company that focuses on providing career opportunities and professional development within various industries. They aim to connect job seekers with suitable career options and support organizations in finding talent.

📋 Description

• Appointment Setting: Schedule meetings or appointments with potential clients or customers • Lead Generation: Identify and qualify potential leads through research, cold outreach, and strategic engagement • Retention: Engage with existing customers to address concerns, provide solutions, and foster loyalty • B2B Calls: Handle business-to-business interactions professionally • Cold Calling: Conduct outbound calls to prospective customers, introduce offerings, overcome objections, and generate interest • Build and maintain strong relationships with clients, partners, and internal teams • Provide accurate information about products, services, pricing, and policies • Utilize CRM tools to document interactions, track leads, and update customer profiles • Collaborate with sales, marketing, and other departments to address client needs • Stay updated on industry trends, product knowledge, and best practices • Meet or exceed performance metrics, such as appointment conversion rates, lead quality, customer retention, and call targets

🎯 Requirements

• Must be a Filipino citizen currently residing in the Philippines • Prior experience as a Virtual Assistant or in a publishing-related role (preferred) for 2 years • Familiarity with platforms and tools such as Clickup, Hupsot and Wordpress • Excellent verbal and written English communication skills • Embodies our core values: Positivity, Integrity, Tenacity, Dependability, and Belief

🏖️ Benefits

• 100% Work-from-Home Setup • Employment Regularization After 6 Months • PH Government Mandated Benefits (SSS, Pag-IBIG, PhilHealth) • 13th Month Pay • HMO Life and Health Coverage • 20% Night Premium Pay • Paid Sick and Vacation Leaves