Manager – Amazon and Marketplaces

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October 22

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OpenBorder

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eCommerce • SaaS • Logistics

OpenBorder is a global expansion partner that specializes in helping eCommerce brands tap into international markets quickly and efficiently. By combining advanced technology with expert services, OpenBorder streamlines cross-border shipping, compliance, and localization to enhance the customer experience across various sales channels including direct-to-consumer, Amazon, and local marketplaces. Their solutions allow brands to reduce shipping costs and accelerate market entry while optimizing operations for profitability.

51 - 200 employees

Founded 2023

🛍️ eCommerce

☁️ SaaS

📋 Description

• Serve as the direct owner of the Open Border Marketplace product, leading and defining the strategic direction for international marketplace expansion across clients. • Own the growth strategy for a portfolio of U.S. brands expanding internationally, providing direct oversight and support services, and managing the ongoing client relationships as the primary point of contact. • Lead the day-to-day execution of growth and marketing strategies, including identifying, setting up, and managing Amazon advertising campaigns, conducting price A/B testing, and localizing content for new markets. • Apply strong financial acumen to analyze brand profitability, discern the effectiveness of advertising spend, and link performance back to new customer acquisition and organic ranking improvement. • Vet potential new brands for international expansion, put together compelling market opportunity analyses, and create pitch decks outlining customized strategies for entering new international marketplaces. • Collaborate closely with the internal Operations team to coordinate critical functions such as logistics, inventory replenishment, and accurate demand planning. • Utilize internal support teams effectively for catalog operations and managing complex Amazon Seller Central cases.

🎯 Requirements

• 4–7 years of direct Amazon marketplace experience, with a minimum of 2 years specifically focused on direct international expansion. • Proven experience opening and managing listings in international Amazon marketplaces (e.g., Canada, EU, Mexico, UK, etc.). • Deep understanding of the operational complexities of international e-commerce, including compliance, cross-border logistics, tariffs, duties, and taxation as they apply to marketplace operations. • Experience managing end-to-end growth strategy on Amazon, from account setup and campaign creation to performance optimization. • Extensive experience in a client-facing role, successfully managing a book of business and maintaining high-value customer relationships. • Bachelor’s degree or equivalent professional work experience. • High proficiency in data analytics tools and advanced presentation-making skills to effectively communicate performance insights and strategies to clients and internal stakeholders. • Proven track record of managing a portfolio of multiple brands simultaneously in a client-facing environment. • General background and understanding of the broader e-commerce landscape. • Exceptional internal and external communication skills, serving as a confident point of contact for complex marketplace issues.