Manager, Enrollment Advisors

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🔥 50 minutes ago

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Logo of OpenEd.co

OpenEd.co

51 - 200 employees

Founded 2008

📚 Education

👥 B2C

Education • B2C

OpenEd. co is a provider of free, state-based homeschooling programs and resources for families. The site offers courses, clubs, cohorts, enrollment guidance, newsletters, and community support to help parents run flexible, at-home education; it emphasizes being widely recommended by homeschool families and operates across multiple U. S. states. Materials and enrollment appear focused on K–12 homeschool support delivered directly to families online (courses, clubs, resources, and informational guides).

📋 Description

• You will create the inside sales function at OpenEd — the playbooks, the team, the KPIs, the culture, and the processes that will carry us through our next phase of growth • You will hire, coach, and develop a team of Enrollment Advisors whose sole focus is converting interested applicants into enrolled, committed families. • This is consultative, trust-based, high-volume selling — not a traditional sales floor • Your team will be the first meaningful human voice a family hears after expressing interest in OpenEd • Establish and enforce a 24-hour first-contact standard — every applicant receives a meaningful outreach within 24 hours of entering the pipeline • Set, track, and report on team KPIs: applicant contact rate, time-to-first-contact, application-to-enrollment conversion rate, pipeline velocity, and individual advisor performance • Contribute to annual and seasonal enrollment planning, including staffing ramps ahead of high-volume enrollment periods.

🎯 Requirements

• 5+ years in inside sales, enrollment sales, or consumer-facing sales roles, with at least 2 years in a people management capacity • Demonstrated experience building a sales or enrollment function from early stage—you’ve written a playbook before, not just followed one • Proven track record of leading a team through high-growth or hypergrowth: you’ve seen volume scale rapidly and know how to hire, coach, and retain through it • Deep fluency in high-volume, direct-to-consumer sales motions—you understand that trust and speed are not in conflict, they are both required • Strong CRM proficiency (HubSpot preferred); comfort with pipeline reporting, forecasting, and using data to drive coaching decisions • Exceptional communication skills: you can coach a rep in the morning, present KPIs to a VP in the afternoon, and write a call script by end of day • Comfort operating in ambiguity and building structure where little exists.

🏖️ Benefits

• Offers Bonus

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