OpenSesame
Education • SaaS • Enterprise
OpenSesame is a company that specializes in providing comprehensive online training solutions for businesses across various industries. It offers a robust marketplace of courses that cater to numerous training needs such as compliance, leadership, management, diversity, equity, inclusion, wellness, and technology. OpenSesame focuses on integrating seamlessly with existing tech stacks and provides tools and expert guidance to help businesses craft skill-building paths tailored to their specific goals. Since 2011, OpenSesame has been dedicated to unlocking the potential of employees around the globe by closing critical skill gaps and enhancing workplace training programs.
Associate Business Systems Administrator
Job not on LinkedIn
September 24
OpenSesame
Education • SaaS • Enterprise
OpenSesame is a company that specializes in providing comprehensive online training solutions for businesses across various industries. It offers a robust marketplace of courses that cater to numerous training needs such as compliance, leadership, management, diversity, equity, inclusion, wellness, and technology. OpenSesame focuses on integrating seamlessly with existing tech stacks and provides tools and expert guidance to help businesses craft skill-building paths tailored to their specific goals. Since 2011, OpenSesame has been dedicated to unlocking the potential of employees around the globe by closing critical skill gaps and enhancing workplace training programs.
📋 Description
• Support Salesforce platform and other core business systems administration • Handle user support and user management requests such as role and profile adjustments • Implement and support process automation and routine administration tasks within agreed timelines • Manage data imports, exports, and clean-up; complete data-related tasks within 2 business days • Document and update system changes within 48 hours and maintain documentation in Confluence/Jira • Develop standardized training materials and best practice guidelines for end users; conduct training sessions • Collaborate with other Salesforce administrators and cross-functional teams to identify and implement process improvements • Participate in training/webinars to stay current with Salesforce releases and best practices
🎯 Requirements
• Experience administering Salesforce and supporting Salesforce platform tasks • Familiarity with CPQ, Jira/Confluence, Ringlead, Make, Gong, Celigo • Skills in system administration, user management, process automation, data imports/exports and clean-up • Ability to document system changes and produce training materials; conduct training sessions • Self-starter with attention to detail and a track record of delivering results • Must be located in regions that allow significant overlap with U.S. time zones (title specifies Argentina or Mexico) • Willingness to attend training/webinars and pursue Salesforce Administrator certification
🏖️ Benefits
• Remote-first role with requirement to overlap U.S. time zones • Professional development: attend training sessions or webinars per quarter • Support for Salesforce Administrator certification and professional growth • Pay transparency and regular compensation reviews • Cross-functional collaboration and reasonable accommodations under Equal Employment Opportunity policies
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