OpenSesame
Education • SaaS • Enterprise
OpenSesame is a company that specializes in providing comprehensive online training solutions for businesses across various industries. It offers a robust marketplace of courses that cater to numerous training needs such as compliance, leadership, management, diversity, equity, inclusion, wellness, and technology. OpenSesame focuses on integrating seamlessly with existing tech stacks and provides tools and expert guidance to help businesses craft skill-building paths tailored to their specific goals. Since 2011, OpenSesame has been dedicated to unlocking the potential of employees around the globe by closing critical skill gaps and enhancing workplace training programs.
Associate Help Desk Support Specialist – Latin America
Job not on LinkedIn
November 25
OpenSesame
Education • SaaS • Enterprise
OpenSesame is a company that specializes in providing comprehensive online training solutions for businesses across various industries. It offers a robust marketplace of courses that cater to numerous training needs such as compliance, leadership, management, diversity, equity, inclusion, wellness, and technology. OpenSesame focuses on integrating seamlessly with existing tech stacks and provides tools and expert guidance to help businesses craft skill-building paths tailored to their specific goals. Since 2011, OpenSesame has been dedicated to unlocking the potential of employees around the globe by closing critical skill gaps and enhancing workplace training programs.
📋 Description
• Be the first point of contact for resolving technical issues • Manage user access and set up hardware/software • Support employee onboarding and maintain support documentation • Ensure smooth day-to-day operations
🎯 Requirements
• Eager to learn and deliver excellent service in a fast-paced environment • Proficiency in technical support and troubleshooting • Ability to manage user access and set up hardware/software • Strong knowledge of ticketing systems and IT documentation tools • Experience resolving Tier 1 IT support tickets
🏖️ Benefits
• Competitive and fair compensation based on skills, experience, and performance
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