Provider Validation Specialist

Job not on LinkedIn

🔥 3 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 12%

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Logo of OpsArmy

OpsArmy

51 - 200 employees

👥 HR Tech

💳 Fintech

🛍️ eCommerce

HR Tech • Fintech • eCommerce

OpsArmy is a fully managed HR service designed to help companies fill open roles and reduce payroll costs by hiring top international talent. It combines various HR functionalities including talent sourcing, payroll management, performance oversight, and career coaching, making it easier for businesses to scale efficiently. With a focus on providing skilled workforce solutions at lower costs and hassle-free onboarding, OpsArmy accelerates company growth while ensuring quality talent management.

📋 Description

• Research healthcare providers and identify appropriate custodians for different types of medical records and billing documents • Confirm whether requests must be submitted by fax, email, online portal, or mail • Document exact submission details, contact information, attention lines, and provider-specific requirements • Determine when requests need to be separated by record type, custodian, or date of service • Ensure authorization documents and request packets meet provider-specific requirements • Research existing records before adding new entries and maintain accurate, complete, and duplicate-free provider information • Use databases, healthcare system websites, provider resources, NPI information, vendor portals, and other reliable sources to verify details • Conduct phone verification when required • Investigate rejected or delayed requests, make corrections, and escalate issues when necessary • Document research findings, submission requirements, provider information, and updates for other team members

🎯 Requirements

• Excellent written English with strong attention to detail • Strong research and information-verification skills • Ability to analyze multiple sources and identify accurate information • Strong organizational and documentation skills • Ability to identify discrepancies, missing information, and duplicate records • Comfortable working independently and following established processes • Strong problem-solving and follow-up skills • Ability to work a schedule that overlaps with U.S. Eastern Time business hours • Shortlisted candidates may be asked to complete a timed skills assessment independently and without the use of AI tools • Understanding basic HIPAA authorization requirements • Prior medical records experience is not required • Preferred experience in researching healthcare providers, facilities, or billing entities • Preferred experience with Release of Information (ROI), Health Information Management (HIM), medical billing, UB-04 or CMS-1500 claim forms, NPI lookups and verification, Explanation of Benefits (EOBs), legal support, medical records retrieval or release processes, and record-release or healthcare information vendors

🏖️ Benefits

• Full-time remote work • Opportunity to develop experience in healthcare information and medical records processes • Opportunities for advancement into senior validation, provider data, quality, or team leadership roles • A collaborative, fast-paced work environment focused on accuracy and continuous improvement

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