Field Automation Engineer

🔥 3 hours ago

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OpsMill

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 Seed on 2024-06

SaaS • Artificial Intelligence • B2B

OpsMill is a company that builds Infrahub, an AI-ready infrastructure data management platform and unified source of truth for network, data center, and cloud automation. Infrahub models infrastructure with flexible, user-defined schemas (graph-based), version-control and GitOps workflows, and native integrations with tools like Ansible and Terraform to enable configuration management, IPAM/resource management, self-service catalogs, and AIOps-driven reasoning and automation. The platform targets network and infrastructure teams, offering enterprise features, open-source/community options, and capabilities for validation, auditing, and automated deployments.

📋 Description

• Lead Onboarding end‑to‑end—from kickoff to a live, secured, and populated Infrahub deployment—then extend with additional use cases. • Own a small portfolio of customer account: plan monthly engagement, run structured rituals, and act as a trusted technical partner all year. • Provide technical support: triage, investigate, reproduce, and escalate to Engineering; communicate crisply with customers throughout. • Drive technical discovery and advisory: assess environments and maturity; guide schema design, integration patterns, and architecture to unlock adoption. • Champion adoption and expansion: identify and shape new use cases; enable internal customer advocates; co‑present in demos and exec briefings. • Build reusable engineering assets—schema templates, integration patterns, deployment scripts, and shared tooling—that scale quality across customers. • Make AI a daily multiplier: codify prompts, patterns, and agent workflows that accelerate discovery, documentation, and delivery; contribute to our internal AI substrate. • Create and improve documentation and customer evidence (guides, how‑tos, reference architectures, case studies); represent OpsMill at webinars, events, and panels; feed recurring field patterns into Product and enable the SA team.

🎯 Requirements

• 5+ years in network or infrastructure engineering and/or network automation, with hands‑on experience in production environments. • Practical fluency in Python and one or more of NetBox, Nautobot, Ansible, Nornir, Terraform; comfortable with APIs, data models/schemas, and GraphQL (Infrahub a plus). • Proven customer‑facing presence: go deep with engineers and translate for executives; deliver difficult messages without losing trust. • Strong bias for action: build the script, prove it, and ship it; systematic troubleshooting and pragmatic engineering judgment. • Proactive ownership across a small portfolio: prioritize, plan, and hold the line on technical health and adoption outcomes. • AI‑native work style: daily use of AI to accelerate discovery, delivery, and documentation—and a desire to teach others what works.

🏖️ Benefits

• Comprehensive health, dental, and vision coverage • Flexible PTO • Home office setup allowance • Professional development budget • Equity in a growing commercial open-source company • Twice-yearly offsites in locations worth travelling to