
SaaS • B2B • Cybersecurity
Optimum Desk is a cloud-based IT service management platform tailored for managed service providers (MSPs) that integrates 14 ITSM modules into a single dashboard. It offers remote monitoring and management (RMM), IT asset and software asset management (ITAM/SAM), customer interaction and endpoint management, automated security and penetration testing, data protection and backup, and energy and printing monitoring. The platform also includes an AI-driven autonomous service delivery agent (Adam Intop) that can automatically resolve a large proportion of user tickets and proactively detect and remediate issues to improve efficiency, availability, and SLA compliance.
November 5
Social Media Manager responsible for developing marketing strategies and engaging content. Collaborating with teams and optimizing social media posts for brand consistency.