Personal Injury Case Manager

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🕒 February 20

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OptiNizers

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

🤝 B2B

☁️ SaaS

👥 HR Tech

B2B • SaaS • HR Tech

OptiNizers is a company dedicated to helping businesses thrive by providing a range of remote talent services including executive virtual assistants, customer service, social media management, and graphic design. They emphasize optimizing and organizing business tasks to alleviate bottlenecks, enhance efficiency, and support growth. OptiNizers partners with clients to turn their business aspirations into reality, positioning themselves as allies in the entrepreneurial journey.

📋 Description

• Serve as main contact for clients after intake • Provide case updates and explain next steps in the claims process • Maintain compassionate, professional communication with injured clients • Manage pre-litigation personal injury cases from start to settlement • Track treatment progress and follow up with clients regarding medical care • Maintain organized digital files and case notes • Request, track, and review medical records and billing statements • Prepare medical summaries and treatment timelines • Identify missing records and follow up with providers • Communicate with insurance adjusters regarding claims status • Send letters of representation • Assist in preparing demand packages • Calendar key deadlines • Assist with settlement breakdowns • Coordinate lien reductions when applicable • Help transition files to litigation team if needed

🎯 Requirements

• 3+ years of experience as a Personal Injury Case Manager or PI Legal Assistant • Strong knowledge of pre-litigation personal injury process • Experience requesting and organizing medical records and bills • Familiarity with insurance claims and demand packages • Excellent written and verbal English communication skills • Highly organized with strong attention to detail • Comfortable working independently in a remote environment

🏖️ Benefits

• N/A