Orion Global Solutions
B2B • Artificial Intelligence • SaaS
Orion Global Solutions is a trusted partner specializing in Salesforce services and artificial intelligence solutions. With over 30 years of experience, they provide innovative, business-aligned CRM solutions that drive significant change and growth for small to mid-sized businesses and enterprise divisions across various sectors. The company is focused on digital transformation, customer success, and sustainable practices, making them a go-to partner in the Salesforce ecosystem for solving complex business challenges.
Salesforce Administrator
Job not on LinkedIn
August 8
Orion Global Solutions
B2B • Artificial Intelligence • SaaS
Orion Global Solutions is a trusted partner specializing in Salesforce services and artificial intelligence solutions. With over 30 years of experience, they provide innovative, business-aligned CRM solutions that drive significant change and growth for small to mid-sized businesses and enterprise divisions across various sectors. The company is focused on digital transformation, customer success, and sustainable practices, making them a go-to partner in the Salesforce ecosystem for solving complex business challenges.
📋 Description
• As a Salesforce Administrator, you’ll act as a hybrid Admin + Business Analyst, working across teams to understand business needs, translate them into Salesforce functionality, and deliver scalable solutions using clicks (not code). • You’ll partner closely with stakeholders across departments and help ensure our Salesforce environment evolves in alignment with our business goals. • Configure and maintain core Salesforce functionality (Sales Cloud, Service Cloud, Experience Cloud) • Gather, document, and analyze business requirements through stakeholder meetings • Build automations using Flows, Validation Rules, Approval Processes, and Page Layouts • Manage user permissions, data integrity, and system hygiene • Troubleshoot issues, implement enhancements, and support new feature rollouts • Train users and create documentation to improve adoption and usage • Collaborate with developers on more complex customizations or integrations
🎯 Requirements
• 3–5 years of hands-on Salesforce Admin experience • Strong experience with configuration tools (Flows, Reports, Dashboards, Objects, etc.) • Solid understanding of business analysis methods (user stories, process maps, requirements gathering) • Experience supporting multiple departments like Sales, Marketing, or Customer Support • Excellent communication and problem-solving skills • Good written and spoken English (B2 level or higher) • Must have previous experience working with US based companies • Located in Costa Rica and legally authorized to work (citizen, resident, or valid work visa) • Comfortable working from home with a reliable internet connection
🏖️ Benefits
• Work from anywhere in Costa Rica – your home, your space, your schedule • Grow with us – continuous learning, mentorship, and challenging projects • Global collaboration – be part of a diverse team that values your perspective • Connected culture – Slack, virtual events, and real relationships (not just tasks) • Flexible hours that respect work-life balance and your time zone
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