Mortgage Loan Boarding Specialist

🔥 52 minutes ago

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Logo of ORNL Federal Credit Union

ORNL Federal Credit Union

501 - 1000 employees

Founded 1948

🏦 Banking

💸 Finance

Banking • Finance

ORNL Federal Credit Union is a member-owned, not-for-profit community credit union serving individuals and businesses in East Tennessee with retail banking products including checking, savings, loans, mortgages, and digital banking services. Since 1948 it has focused on serving local communities through competitive rates, financial education, community investment, and fee-free ATM access across multiple branches. It emphasizes transparency, member dividends, financial guidance, and community support through local give-back programs and scholarships.

📋 Description

• Supports the 7 Servicing mission by ensuring newly originated and transferred mortgage loans are accurately set up in the servicing system • Reviews mortgage loan documents and data for accuracy, completeness, and consistency prior to boarding • Sets up newly originated and transferred mortgage loans on the servicing platform in accordance with credit union policies and investor requirements • Verifies key loan details including loan terms, interest rate, and payment information, member/borrower information, escrow setup for taxes and insurance and investor and product type • Compares boarded loan data to source documents and resolve discrepancies in a timely manner • Works collaboratively with mortgage origination, closing, accounting, and servicing teams to resolve issues • Assists with post-boarding quality control reviews to ensure ongoing data integrity • Supports compliance with applicable regulations, investor guidelines, and internal procedures • Maintains clear and organized documentation of work performed

🎯 Requirements

• Minimum 1 year of mortgage industry or related experience (such as consumer or commercial lending) • Familiarity with Home Equity Line of Credit (HELOC) products • Basic understanding of mortgage loan documents and servicing processes • Experience working with computer system(s) for mortgage lending and reporting systems • Experience in mortgage servicing, loan boarding, post-closing, or mortgage operations • Familiarity with conventional and government loan products (FHA, VA, USDA) • Experience with ICE MSP platform

🏖️ Benefits

• Flexible work arrangements

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