Technical Implementation Specialist – SaaS

🔥 3 hours ago

🗣️🇪🇸 Spanish Required

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Orquest - Retail Smart Planning

Orquest - Retail Smart Planning

51 - 200 employees

Founded 2019

🛒 Retail

☁️ SaaS

🤖 Artificial Intelligence

💰 $1.5M Angel Round - ORQUEST on 2022-11

Retail • SaaS • Artificial Intelligence

Orquest is a software company that provides AI-powered workforce optimization for retail stores. Its flagship product, Orquest Smart Planning, uses demand forecasting and advanced analytics to create automated, demand-driven employee schedules, manage time & attendance, track staffing and KPIs, and ensure local labor-law compliance across many markets. The platform is positioned as a SaaS solution for retailers seeking to reduce labor costs, save scheduling time, improve employee engagement and boost in-store sales; it highlights client outcomes (e. g. , reduced scheduling time, lower labor cost, increased sales) and is used by large retail operators.

📋 Description

• Be the technical pillar of our implementations. • Integrate data and translate client's operational needs. • Guide client's IT, HR and Operations team with our REST API. • Design rigorous testing plans and ensure minimal incident rate. • Work with Project Manager maintaining strategic communication with stakeholders.

🎯 Requirements

• At least 3 - 5 years of experience as a Solutions Architect, technical consultant and Implementation architect in SaaS environments. • Comfortable working in Spanish, English, and Portuguese. • Flexibility to travel and adaptability to operate successfully in multicultural environments. • Attention to detail and ownership mindset. • Ability to break down complex operational processes. • Analytical approach to anticipate technical needs. • Ability to manage high-level stakeholders. • Ability to maintain control during critical onboarding phases.

🏖️ Benefits

• A key role in a fast-growing international SaaS company • A diverse, global team and collaborative culture • Real ownership and autonomy to drive impact • Comprehensive Medical Insurance. • OpenUp platform for your mental well-being. • Language classes to keep you growing. • A flexible work model

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