OSA Outsourcing Advantage
B2B • SaaS • Enterprise
OSA Outsourcing Advantage is a boutique Business Process Outsourcing (BPO) company specializing in providing nearshore outsourcing solutions to businesses in the USA. With a focus on delivering top-quality support services, OSA helps organizations streamline operations and enhance efficiency through tailored staffing solutions in areas like customer service, back-office support, data entry, and social media management. Committed to innovation and building lasting partnerships, OSA empowers businesses to elevate their performance and achieve their goals.
IT Level 2 Support Engineer
Job not on LinkedIn
February 20
OSA Outsourcing Advantage
B2B • SaaS • Enterprise
OSA Outsourcing Advantage is a boutique Business Process Outsourcing (BPO) company specializing in providing nearshore outsourcing solutions to businesses in the USA. With a focus on delivering top-quality support services, OSA helps organizations streamline operations and enhance efficiency through tailored staffing solutions in areas like customer service, back-office support, data entry, and social media management. Committed to innovation and building lasting partnerships, OSA empowers businesses to elevate their performance and achieve their goals.
📋 Description
• OSA is a boutique business process outsourcing company BPO, located in Santiago. • We specialize in providing top-quality back office and customer service support to businesses in the USA. • We provide opportunities to work amazing United States-based companies. • Our team of polished and savvy hiring managers are dedicated to matching your skills with our needs and culture. • We are seeking someone with managed IT services experience working for an Enterprise level IT and practices and solutions for small and medium businesses.
🎯 Requirements
• Excellent English language verbal, interpersonal, and written communication skills at least at a level of C1 Advanced • 3+ Years of advanced IT support (MSP) experience • Proficient in PowerShell / scripting. • Advanced knowledge in server, firewall and networking. • Advanced knowledge in Cloud technologies like O365, Azure, Exchange, SharePoint & Intune. • Must be a great communicator. • Organized & Consistent. • Team Player. • Process-driven individual. • Ability to troubleshoot complicated technical issues. • Research & Explore new technologies. • Ability to work under stress & deadline pressure. • Ability to communicate effectively across different individuals, departments, and external parties. • Ability to properly document service call notes, create and maintain checklists etc. and create diagrams.
🏖️ Benefits
• Competitive salary. • Opportunity to work on diverse and exciting construction projects. • Supportive and collaborative work environment. • Weekly payments. • Weekends off. • And more…
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