Property Management Coordinator

🔥 0 minutes ago

🇩🇴 Dominican Republic – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️🇪🇸 Spanish Required

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Logo of OSA Outsourcing Advantage

OSA Outsourcing Advantage

51 - 200 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

OSA Outsourcing Advantage is a boutique Business Process Outsourcing (BPO) company specializing in providing nearshore outsourcing solutions to businesses in the USA. With a focus on delivering top-quality support services, OSA helps organizations streamline operations and enhance efficiency through tailored staffing solutions in areas like customer service, back-office support, data entry, and social media management. Committed to innovation and building lasting partnerships, OSA empowers businesses to elevate their performance and achieve their goals.

📋 Description

• Serve as the primary point of contact for tenants, property owners, vendors, and contractors. • Respond to tenant inquiries and resolve issues professionally and promptly. • Coordinate maintenance requests and dispatch vendors while tracking work orders through completion. • Follow up with vendors and tenants to ensure maintenance issues are resolved in a timely manner. • Schedule property inspections, maintenance visits, vendor appointments, and property showings when required. • Assist with lease administration, renewals, move-ins, move-outs, and occupancy updates. • Maintain accurate tenant, lease, and property records within the company's management system. • Assist with rent collection, payment follow-ups, and account inquiries when applicable. • Monitor shared inboxes, answer incoming phone calls, and respond to general inquiries. • Prepare reports, documentation, and correspondence as needed. • Coordinate with the property management team to support efficient day-to-day operations. • Ensure compliance with company policies and established property management procedures.

🎯 Requirements

• Proven professional experience in **U.S. Property Management**. • Fully bilingual in **English and Spanish** (spoken and written). • Excellent verbal and written communication skills. • Strong customer service, conflict resolution, and interpersonal skills. • Experience coordinating maintenance requests and communicating with vendors. • Strong organizational and time management abilities. • Ability to prioritize multiple tasks in a fast-paced environment. • High level of attention to detail and excellent follow-up skills. • Ability to work independently while collaborating effectively with a team. • Proficiency with Microsoft Office and/or Google Workspace. • Experience using property management software such as **AppFolio, Buildium, Yardi, Propertyware, Rent Manager**, or similar platforms. • Ability to overlap working hours with U.S. Eastern Time business hours • Reliable high-speed internet, headset suitable for frequent calls, quiet workspace, and backup power for remote work • Preferred Qualifications • Experience working remotely with U.S.-based companies. • Knowledge of Fair Housing guidelines and general U.S. property management best practices. • Experience coordinating vendors, contractors, and maintenance operations. • Experience supporting multiple properties or property portfolios simultaneously. • Familiarity with CRM systems and digital documentation workflows. • Experience with leasing coordination, tenant screening, and lease documentation. • Associate's or Bachelor's degree in Business Administration, Property Management, or a related field is a plus.

🏖️ Benefits

• Opportunity to work on diverse and exciting projects. • Supportive and collaborative work environment. • Weekly payments. • Weekends off.

Apply Now

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