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Commerce Operation Manager

🕒 September 16

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🗣️🇨🇳 Chinese Required

Where this job comes from

Posted on OneTeamAnywhere's careers page, not through a job board

First seen by Remote Rocketship September 16

Still open on OneTeamAnywhere's site. Checked 3 hours ago.

Logo of OneTeamAnywhere

OneTeamAnywhere

11 - 50 employees

🤝 B2B

👥 HR Tech

🎯 Recruiter

B2B • HR Tech • Recruitment

OneTeamAnywhere is a company that provides tech companies around the world with access to top talent in the Philippines. They specialize in sourcing and administrating teams that work directly under their client's supervision, facilitating a smooth recruitment process, and managing HR and payroll tasks. With a focus on speed and quality, they help businesses build dedicated offshore teams at a significantly lower cost, offering full control over the workforce based on the client's needs and workflow.

📋 Description

• Own end-to-end commerce operations from order creation and customer collection through sourcing, supplier payment, fulfillment, reconciliation, and exception handling • Ensure every transaction becomes the required order, customer payment, supplier payment, or reconciliation event, with clear ownership and no handoff gaps • Define owners, SLAs, handoff rules, required data, approval and control points, escalation paths, and recurring operating mechanisms • Identify duplicate entry, manual updates, unnecessary steps, and spreadsheet-heavy workflows; eliminate, standardize, or automate them • Partner with Growth, Finance, Product, and Tech to implement systems and workflow improvements • Manage the Conversion operations team across account management, sourcing, and logistics • Work cross-functionally with Product, Tech, GTM, Finance, and other teams to improve the end-to-end operating system • Report directly to the Head of Growth, with a dotted line to the Founder/CEO

🎯 Requirements

• 5+ years of relevant experience, ideally in e-commerce, marketplace, or transaction-platform operations • Hands-on ownership of order, payment, fulfillment, reconciliation, and exception-handling workflows • People management experience, including managing an operations team, setting expectations and operating cadence, and building accountability • Strong operational and systems mindset; ability to create clear workflows, controls, SLAs, ownership, and scalable operating mechanisms • Numbers-first thinking; ability to reconcile amounts, identify missing orders or collections, understand margins and payment logic, and detect financial or operational leakage • Strong Excel / Google Sheets skills • Professional English and Chinese • Experience improving or automating workflows strongly preferred • Must be based in the Philippines • Legal authorization to work in the Philippines

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