Senior Manager, Supplier Management Lead

🔥 2 minutes ago

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $150k - $160k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Otis Elevator Co.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1853

🚗 Transport

🏢 Enterprise

Transport • Enterprise

Otis Elevator Co. is a leading global provider of elevator and escalator manufacturing, installation, and service. With over 2. 3 million units maintained worldwide, Otis facilitates the daily movement of billions, making it one of the most recognizable names in urban mobility. The company offers a wide range of products from low-rise to high-rise elevators, alongside modernization and safety upgrades. Otis is known for its commitment to technological innovation, safety, and sustainability, with its products being integral to many iconic buildings and busy transport hubs worldwide.

📋 Description

• Responsible for governance, performance management, and executive escalation management for Segment 1 suppliers • Ensure strategic suppliers consistently deliver expected business value, operational performance, and contractual obligations • Lead governance activities and establish governance frameworks including EBRs, QBRs, KPI scorecards, and SLA reporting • Monitor supplier performance against contractual commitments • Use data and trend analysis to proactively identify supplier risks and performance deterioration • Lead escalation management for significant supplier issues and coordinate cross-functional resolution efforts • Develop standardized KPI and SLA reporting structures aligned to supplier criticality and business impact • Provide regular governance reporting and executive-level supplier performance visibility to leadership teams.

🎯 Requirements

• 8+ years of experience in supplier management, vendor/account management, sourcing, operations, or related functions • Experience managing complex enterprise supplier relationships • Strong understanding of governance frameworks, supplier performance management, KPI/SLA management, and escalation processes • Strong analytical and data interpretation capabilities • Experience using supplier performance metrics and reporting tools to drive accountability and operational improvements • Demonstrated ability to operate effectively in cross-functional and matrixed environments • Strong communication and stakeholder management skills • Ability to influence at senior leadership levels.

🏖️ Benefits

• Opportunities, training, and resources that build leadership and capabilities • Employee Scholar Program supporting degrees or certification programs