Maintenance Director – Property Management

Job not on LinkedIn

🕒 May 28

🌐 Philippines, Mexico, +1 more countries – Remote

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⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 36%

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Join OurAssistants

11 - 50 employees

📦 Logistics

⚖️ Legal

🏗️ Construction

Logistics • Legal • Construction

Join OurAssistants is a remote staffing and virtual assistant services company that connects businesses with hand-vetted, top 1% remote talent. The company focuses on recruiting, onboarding, and providing ongoing support for Virtual Assistants skilled in areas such as property management, real estate support, legal support, finance, engineering, and construction tech, leveraging AI-driven screening and virtual onboarding to reduce time-to-hire and improve retention. Join OurAssistants serves companies across industries seeking scalable, efficient remote teams to handle administrative, specialized, and operational tasks.

📋 Description

• Oversee day-to-day maintenance operations, work order management, and vendor coordination • Ensure timely completion of maintenance requests while maintaining service quality standards • Monitor escalations and implement solutions to improve turnaround times and resident satisfaction • Build and implement scalable maintenance workflows and operational systems • Establish SOPs, service standards, and maintenance best practices • Identify operational bottlenecks and recommend process improvements • Lead, mentor, and support maintenance coordinators and operational staff • Monitor team performance and accountability through KPIs and reporting • Conduct workflow reviews, coaching sessions, and operational check-ins • Manage maintenance workflows, reporting, and tracking within AppFolio • Ensure accurate documentation of work orders, vendor updates, and maintenance records • Generate reports related to maintenance efficiency, service quality, and operational metrics • Coordinate with vendors, contractors, and technicians to ensure service completion and compliance • Support larger property management portfolios with scalable maintenance oversight • Maintain vendor accountability and performance standards

🎯 Requirements

• Minimum 4–5+ years of experience in property management maintenance operations • Strong hands-on experience with AppFolio (required) • Proven leadership experience managing maintenance teams or departments • Experience supporting larger property management portfolios or scaling maintenance operations • Strong systems-thinking and process improvement mindset • Excellent communication, organizational, and problem-solving skills • Hands-on maintenance knowledge including HVAC, plumbing, appliance troubleshooting, and general maintenance workflows is a strong plus • Open to candidates residing in the Philippines or Latin America • Must have a stable internet connection and a remote-ready workstation • Must work US Business Hours

🏖️ Benefits

• Competitive salary based on experience • Permanent remote work setup • Leadership and career growth opportunities • Supportive and operations-focused work environment

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