Staff Product Designer

🔥 6 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

👻 Ghost score 10%

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Logo of Outreach

Outreach

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

🏢 Enterprise

Artificial Intelligence • Sales • Enterprise

Outreach is a company that provides an AI-powered sales execution platform designed to streamline workflows and enhance the effectiveness of sales representatives. The platform utilizes artificial intelligence to forecast revenue accurately, manage deals, and optimize the entire sales process. Outreach helps sales teams prioritize tasks, identify prospects, and maintain engagement throughout the customer lifecycle, ultimately aiming to boost win rates and reduce churn. With over 6,000 global customers, Outreach focuses on transforming seller workflows to consistently exceed revenue targets.

📋 Description

• Define elegant product experiences that accelerate sales workflows for the Guide CI Product area • Craft system architectures, user flows, interaction models, and visual UI designs for AI-powered features • Present design strategies, concepts, and prototypes to team and leadership • Balance customer needs, business goals, and technical considerations to ship impactful product enhancements • Collaborate with Product Designers and expand the design system • Partner with Product Managers to shape product vision, conduct customer interviews, gather insights, and run usability studies • Work with Product, Engineering, and Marketing partners to advance product capabilities and streamline user flows • Become an expert in sales personas, workflows, and user needs • Evangelize AI-enabled design tools and processes within the design team • Help build an inclusive design culture across teams in the US, Czechia, and India • Join Outreach’s Managed Services team to build customers’ AI Agents beyond implementation • Own a portfolio of strategic accounts and guide customers through best practices and hands-on configuration • Configure and troubleshoot Outreach capabilities, including AI • Provide technology and business consulting, solution design, and project management • Collaborate with Customer Success and Account Executives • Own Managed Services KPIs and report to the Practice Manager • Manage an average QoQ utilization rate of 70%, focusing on Amplify credit and product consumption to support renewals and minimize churn and contraction

🎯 Requirements

• Strong portfolio demonstrating experience shaping product visions for AI-powered products, creating design concepts, customer journeys, visual UI designs, and interaction details • Curiosity about latest technologies and regular experimentation with AI • Experience leading design for a major feature area or new zero-to-one product independently • Ability to work autonomously and lead collaborative workshops across disciplines • Ability to define new product propositions and solve significant interaction complexity, especially for AI-powered features • Deep understanding of emerging design patterns and best practices for AI products • Experience designing and prototyping with AI design tooling, including conversational AI assistants, agentic automation workflows, prompt authoring patterns, observability, and human-in-the-loop experiences • Skilled in presenting and explaining work, process, decisions, and rationale to cross-functional stakeholders • Ability to produce vision concepts, information architecture, low-fidelity wireframes, user flows, prototypes, detailed visual designs, and design specifications • Ability to work in fast-paced agile teams across multiple projects • Experience participating in and driving research activities • Systems-thinking ability and experience using, proposing, and extending design-system components and patterns • Experience improving design processes through methods, frameworks, and tools • 10+ years of experience in digital product design, UX design, interaction design, or software-product design • Preferably at least 1 year at Staff or Lead level • Clear and succinct written and verbal communication • Inclusive, transparent collaboration style and strong stakeholder-management skills • Portfolio link, CV and/or LinkedIn profile, and explanation of interest in Outreach required in the application

🏖️ Benefits

• Highly competitive salary • 25 days annual vacation time + sick time and casual leave • Group medical policy coverage available to employees and up to 5 eligible family members • OPD benefit covered up to INR 10,000 • Life insurance and personal accident insurance at 3x annual CTC • 26 weeks of maternity leave pay, and 15 days of paternity leave pay • Opportunity to be part of company success via the RSU program • Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military • Employee referral bonuses • Fun company and team outings • Night-shift allowance

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