Quality Assurance Analyst

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Outsourced Doers

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

🎯 Recruiter

B2B • Recruitment

Outsourced Doers is a managed growth-support service that installs a proven marketing 'Doing Blueprint', provides a fully trained marketing virtual assistant (“Doer”) tailored to a client’s industry, and delivers ongoing founder coaching and community support. They combine strategy, staffing, training (160+ hours per Doer), and operational support (design, tech, HR management) so small businesses, coaches, consultants, eCommerce brands, agencies, and real estate professionals can offload marketing and admin tasks and scale without burnout.

📋 Description

• Conduct regular quality audits on Sales and Onboarding calls. • Provide detailed quality monitoring scorecards and actionable feedback. • Deliver coaching sessions to improve operational performance. • Document coaching sessions, ensuring accountability and corrective action implementation. • Prepare and maintain reports to track quality trends and team productivity. • Collaborate with internal stakeholders to maintain consistent QA standards. • Assist in refining sales and onboarding strategies through quality insights.

🎯 Requirements

• At least 1-3 years of Experience in Quality Assurance Management, or Elements of QA in their past roles • Sales experience and familiarity with sales performance metrics. • Understanding of Outsourced Doers' product offerings (training provided). • Knowledge of lead generation, digital marketing tools, social media platforms, and SEO best practices is a plus. • Proficiency in CRM software, Google Workspace, and Google Docs. • Strong interpersonal, communication, and negotiation skills. • Excellent analytical skills with a high attention to detail. • Ability to provide constructive coaching and influence positive change. • Ability to work autonomously and drive results. • Strong Adaptability, problem-solving skills, and emotional intelligence.

🏖️ Benefits

• Flexible Work Environment: Enjoy the freedom of working remotely. • Growth Opportunities: Be part of an agile, rapidly growing company with endless opportunities for career advancement. • Global Impact: Be part of a team that supports entrepreneurs worldwide. • Rewarding Environment: Competitive salary, collaborative culture, and professional development opportunities.