Sales Appointment Coordinator

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November 27

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Outsourcey

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B2B • eCommerce • IT outsourcing

Outsourcey is a leading remote staffing agency specializing in connecting businesses with skilled offshore talent. They simplify the outsourcing process for companies ranging from startups to Fortune 500 firms, offering flexible staffing solutions without long-term contracts or setup fees. By leveraging a vast network of qualified professionals, Outsourcey helps clients reduce operational costs while improving efficiency and scalability, ensuring that businesses can effectively meet their project demands across various industries.

201 - 500 employees

Founded 2024

🤝 B2B

🛍️ eCommerce

📋 Description

• High-Volume Outbound Calling: Conduct consistent outbound calls to restaurants nationwide, following a rinse-and-repeat calling structure to generate interest for professional kitchen hood and exhaust cleaning estimates; maintain a steady call pace designed to reach 25-50 contacts for every quality lead. • Warm Transfers & Live Handoffs: Initiate warm transfers to an in-house estimator/closer, properly introducing the prospect, summarizing hood system details, and ensuring a smooth handoff for immediate on-call closing when available. • 5-Min Estimate Positioning: Clearly communicate the value proposition to busy restaurant operators, emphasizing minimal time required, respect for their workflow, and the ability to receive a fast, accurate estimate through a brief video call. • Lead Capture & CRM Accuracy: Enter all lead details, call outcomes, tags, and follow-up tasks into Go High Level with strict accuracy; manage callbacks, missed connections, and pipeline stages to support a national lead-delivery program. • Script Execution & Feedback: Follow a structured calling script while providing feedback from call interactions to help refine messaging, objection handling, and pitch efficiency as the program expands across multiple markets. • Consistency & Resilience Under Volume: Maintain a positive attitude when dealing with busy owners, gatekeepers, or hang-ups; stay focused on hitting daily activity targets and contributing to a scalable, repeatable outbound model used by multiple operators nationwide.

🎯 Requirements

• Minimum Two Years of Outbound Sales Experience: At least 2+ years in outbound sales, appointment setting, or SDR-type roles, with proven success generating leads or booking appointments over high-volume call cycles • Industry Knowledge Preferred: Experience calling into restaurant, facilities, maintenance, B2B service, commercial cleaning, or adjacent trades strongly preferred; familiarity with kitchens, hoods, fans, filters, or NFPA-related services is a plus. • Go High Level Proficiency: Ability to navigate, update, and manage leads within Go High Level, including tagging, pipeline updates, call logs, and follow-up scheduling. • Strong English & Clear Communication: Neutral or easy-to-understand accent, strong verbal English communication, and the ability to quickly build trust with busy restaurant staff while staying concise and respectful of their time constraints. • Structured, Process-Driven Work Style: Comfortable working from scripts, following defined workflows, adhering to set calling windows, and maintaining consistent output during morning, afternoon, and early evening restaurant availability periods. • Resilient, Metrics-Focused Mindset: Demonstrated ability to handle rejection, meet daily dialing KPIs, stay motivated without constant supervision, and support a fast-scaling national program designed to generate 20-30 leads weekly.

🏖️ Benefits

• Competitive salary • Opportunity to shape the HR function of a rapidly growing BPO. • Work closely with a team of industry leaders who have successfully scaled BPOs in the past. • Career growth and development opportunities.