Monitoring and Observability Engineer

March 12

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OutSystems

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Enterprise • Productivity • SaaS

OutSystems is a software company that provides a low-code application development platform. It allows organizations to develop, deploy, and manage enterprise-grade applications with minimal coding effort. By simplifying the process of application development, OutSystems helps businesses accelerate their digital transformation and improve productivity.

1001 - 5000 employees

Founded 2001

🏢 Enterprise

⚡ Productivity

☁️ SaaS

📋 Description

• Ensuring that complex systems are observable, resilient, and performant. • Designing, implementing, and maintaining monitoring, logging, and alerting solutions. • Enabling teams to detect, diagnose, and resolve issues quickly, improving system reliability and availability. • Collaborating with other Engineers, Product Managers, and Stakeholders to identify opportunities for improvement, implement best practices, and drive continuous optimization across our platforms. • Developing and maintaining telemetry systems, including logs, metrics, traces, and dashboards. • Defining and implementing best practices for making systems and services measurable. • Collaborating with engineering teams for modern instrumentation and telemetry signal collection, creating meaningful insights. • Maintaining documentation related to the observability platform and SRE practices. • Ensuring optimal performance, availability, and security of services.

🎯 Requirements

• STEM degree (BSc, MSc, in Software Engineering/Computer Science or related fields); • Strong experience in software development and/or operations; • Proficiency in at least one high-level programming language (C++, Python, Java, C#, etc.). • Strong troubleshooting and debugging skills. • Fluency in English and excellent communication skills. • Soft Skills Communication - able to communicate effectively (in English) both orally and written showing empathy for the other person; • Humbleness - accepts mistakes and acts accordingly, with a humble attitude, apologizing for them and mitigating them ASAP to avoid higher impact. • Accountability - takes ownership of problems and makes sure to see them through. Even if he does not have all the necessary knowledge to move on alone, can involve the right people to reach closure. • Negotiation Skills - has tough and politically complex conversations with colleagues and customers, defusing disagreements and leading towards a mutual agreement and understanding of all parties involved. • Process Oriented - is organized and able to properly follow defined processes, whilst being able to properly challenge inefficient processes and suggest improvements. • Problem-solving - Has a top-down approach to problems, breaking them into smaller pieces and solving them by starting with a wider scope and narrowing it down as the analysis progresses. Has critical thinking, so can analyze information objectively and make a reasoned judgment.