RCM Implementation Specialist

🔥 12 hours ago

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Ovation Healthcare

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 45 years

⚕️ Healthcare Insurance

☁️ SaaS

📚 Education

Healthcare Insurance • SaaS • Education

Ovation Healthcare is a leading provider of shared services for independent hospitals and health systems. With over 45 years of experience, the company enhances hospital and system performance through services like leadership advisory, supply chain management, revenue cycle management, technology services, and clinical care management. Ovation Healthcare is dedicated to supporting the financial and clinical needs of hospitals while preserving their focus on patient care and community wellness. Their educational programs and consulting services aim to strengthen hospital operations, making healthcare delivery more efficient and effective.

📋 Description

• Lead end-to-end client onboarding for new RCM platform deployments, from kickoff through go-live and early stabilization • Develop and maintain implementation project plans, timelines, and milestone trackers • Configure client accounts, workflow settings, and system preferences based on practice type and specialty • Conduct training sessions (virtual and on-site) for clinical and administrative staff on RCM platform features and billing workflows • Serve as the primary client contact during implementation, managing expectations and escalating issues as needed • Coordinate with internal teams (product, support, coding, credentialing) to resolve client-specific setup requirements • Assist clients in mapping existing workflows to platform capabilities • Maintain accurate project documentation, meeting notes, and client-facing resources in project management and CRM tools • Contribute to the development of onboarding templates, training guides, and SOPs • Track implementation metrics and flag risks or timeline delays to management proactively • Assist RCM consulting team with gathering data requests and creating deliverables for data assessments

🎯 Requirements

• Bachelor's degree in business administration, Human Resources, or related field preferred • Minimum of 3-5 years’ experience in healthcare revenue cycle, medical billing, or practice management • 3+ years of experience in client-facing implementation, onboarding, or training role • Working knowledge of RCM fundamentals: CPT/ICD-10 coding basics, claim lifecycle, ERA/EOB processing, and denial management

🏖️ Benefits

• Remote work • Professional development opportunities • Onboarding and training support