Collections Representative

Job not on LinkedIn

🕒 September 6, 2025

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $12 - $17 / hour

⏰ Full Time

🟢 Junior

📞 Collections

🚫👨‍🎓 No degree required

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Owens & Minor

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1882

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2022-03

Healthcare Insurance

Owens & Minor is a global healthcare solutions company that provides essential products and services to support care from the hospital to the home. The company specializes in healthcare logistics, inventory management, supply chain solutions, and infection prevention. It offers logistics solutions to reduce costs and eliminate complexities for both acute and non-acute healthcare settings. Owens & Minor is also involved in consulting, helping improve healthcare supply chains and partnerships. The company is dedicated to empowering healthcare providers and serving patients, manufacturers, and communities with its range of products and services.

📋 Description

• Research overdue account balances and follow up by mail and/or phone to insurance carriers or customers on delinquent payments • Review unpaid and underpaid claims; resubmit or appeal as necessary • Verify payment information and adjustments with supervisor • Coordinate collection activities for delinquent accounts, prepare information for external collection agencies or attorneys • Comply with the Fair Debt Collector Practices Act (FDCPA) • Respond to customer inquiries regarding account status and document account research thoroughly • Resolve discrepancies and prepare adjustments and refunds as necessary • Ensure collection activity information is entered accurately into the billing system • Bring recurring issues to department supervisor; initiate payments and resubmit bills as necessary • Pursue patient payment obligations when insurance defaults as permitted by law or contracts • Report to work punctually and maintain reliable, consistent attendance • Perform other duties as required

🎯 Requirements

• High school diploma is required • One year of related experience is required • Business Acumen • Problem Solving/Analysis • Communication Proficiency • Personal Effectiveness/Credibility • Basic skills in Word and Excel • English (reading, writing, verbal) • Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data

🏖️ Benefits

• Medical, dental, and vision insurance, available on first working day • 401(k), eligibility after one year of service • Employee stock purchase plan • Tuition reimbursement