Owner.com
201 - 500 employees
Founded 2020
☁️ SaaS
🤝 B2B
🏪 Marketplace
💰 $120M Series C - Owner on 2025-05
SaaS • B2B • Marketplace
Owner. com is an AI-powered SaaS platform that helps independent restaurants grow direct online sales by providing branded websites, online ordering, custom mobile apps, automated marketing, loyalty programs, and zero-commission delivery. The company emphasizes driving more Google traffic, repeat orders, and reduced third-party fees for restaurant owners through turnkey technology and support.
Customer Success Manager – Enterprise
🕒 Yesterday
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Owner.com
201 - 500 employees
Founded 2020
☁️ SaaS
🤝 B2B
🏪 Marketplace
💰 $120M Series C - Owner on 2025-05
SaaS • B2B • Marketplace
Owner. com is an AI-powered SaaS platform that helps independent restaurants grow direct online sales by providing branded websites, online ordering, custom mobile apps, automated marketing, loyalty programs, and zero-commission delivery. The company emphasizes driving more Google traffic, repeat orders, and reduced third-party fees for restaurant owners through turnkey technology and support.
📋 Description
• Own the Customer Relationship End-to-End • Protect and Grow Revenue • Be the Consultant They Don't Have • Build the Motion
🎯 Requirements
• 6+ years in Customer Success, Account Management, or a related customer-facing role in B2B or B2B2C SaaS • Proven track record managing a portfolio of enterprise or high-value accounts • Strong commercial acumen with experience leading upsell, expansion, and renewal negotiations • A consultative, data-informed approach • The ability to handle hard conversations with grace • Exceptional communication skills • Highly organized with strong project management instincts • Comfort with a fast-moving environment • Willingness and ability to travel up to 25%
🏖️ Benefits
• comprehensive health coverage • work from anywhere (100% remote workplace) • unlimited PTO • extra fun perks!
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