Senior Product Manager, Reports

🕒 May 21

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Logo of Owner.com

Owner.com

201 - 500 employees

Founded 2020

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $120M Series C - Owner on 2025-05

SaaS • B2B • Marketplace

Owner. com is an AI-powered SaaS platform that helps independent restaurants grow direct online sales by providing branded websites, online ordering, custom mobile apps, automated marketing, loyalty programs, and zero-commission delivery. The company emphasizes driving more Google traffic, repeat orders, and reduced third-party fees for restaurant owners through turnkey technology and support.

📋 Description

• Own the understand half of reporting end-to-end — data models, the builder experience, curated reports operators reach for daily, drill-down behavior, the mobile experience, and the migration path from where we are today. • Own the anticipate half in partnership with our AI team — surface what's coming for an operator based on their business and history, and the suggestions that help them hit their goals. • Define the data foundation that scales reporting across the full restaurant business (sales, menu, guests, payouts, labor, loyalty) so both halves of the product compound over time. • Make reporting a stated reason restaurants choose Owner — showing up in customer feedback, sales conversations, and renewals as a reason they stay. • Be the loudest voice for our customers on this product. Pull signal from support tickets, ride-alongs, churn conversations, and the active backlog — and turn it into the next set of priorities.

🎯 Requirements

• 5+ years of product management experience • Ability to get things done: you have a track record of shipping software that made a difference for your customers • Excellent product sense: you have a good understanding of what makes for a high-quality product and are opinionated about what solutions will be successful • Deep customer empathy: you care about helping your customers and are skilled at performing research to uncover their true needs • Strong data fluency: you effectively gather and integrate quantitative and qualitative data to inform your decision-making and update your intuition • Proficiency handling ambiguity: you make sure your goals are clearly defined and display significant independence in achieving them • Clear written and verbal communication: you’re a force for clarity and alignment, ensuring everyone’s on the same page • Competence with technical complexity: you can understand the high-level architecture of a product and its implications for the customer experience, and you’re comfortable talking with engineers about project scope and tradeoffs.

🏖️ Benefits

• comprehensive health coverage • remote-first workplace • unlimited PTO • extra fun perks!

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