Billing Operations Lead

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November 19

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Owner.com

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Owner is the all-in-one platform for managing a restaurant's digital presence. We empower restaurant owners to truly own their restaurant, on the web. Our product helps them take back control from large corporations who are stealing their customer relationships and charging them unfair fees.

11 - 50 employees

📋 Description

• Build and run the core financial operations engine at Owner—including Billing, AR, and the systems that power subscription revenue. • Own and scale billing infrastructure for new products and pricing experimentation. • Design, implement, and refine billing policies, exception frameworks, and enforcement standards. • Use data to evaluate whether billing exceptions or policies meaningfully improve retention, collections, or long‑term customer value. • Improve cash collections and operational accuracy across Finance. • Implement process automation and controls that strengthen reliability and auditability. • Partner cross‑functionally to architect scalable financial systems, integrations, and data flows. • Become the go‑to expert for Owner’s billing and revenue operations landscape.

🎯 Requirements

• 5+ years of experience in financial operations or billing • hands-on familiarity with Stripe and Salesforce (or similar tools) • a systems-first thinker who brings rigor, automation, analytical depth, and operational clarity • comfortable exercising judgment on billing policies, exceptions, and edge cases • a future leader energized by the opportunity to grow a team and help shape the culture of Finance at Owner.

🏖️ Benefits

• comprehensive health coverage • remote-first workplace • unlimited PTO • plus extra fun perks!