Solutions Engineer

2 days ago

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Oxylabs.io

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API • Cybersecurity • eCommerce

Oxylabs. io is a leading provider of web scraping solutions and data collection services. They offer a wide array of proxy solutions including residential, mobile, and datacenter proxies which enable users to access public data at scale. Their services also include AI and ML-driven API solutions and datasets tailored for various business needs, such as market research and SEO monitoring. With a global reach, Oxylabs serves over 3,500 clients by efficiently collecting and delivering necessary web data while ensuring compliance and ethical sourcing. They support industries like e-commerce, cybersecurity, and brand protection with their advanced web data extraction capabilities.

201 - 500 employees

Founded 2015

🔌 API

🔒 Cybersecurity

🛍️ eCommerce

📋 Description

• Understand Client Needs: Participate in prospective and existing client meetings to understand their data requirements and recommend solutions that fulfill their business use cases. • Technical Relationships: Own the technical relationship with our most strategic and largest prospective clients. • Design Workflows: Create and design the best workflows to integrate our solutions into clients' systems. • Solution Presentations: Lead requirements discovery, solution presentations, Proof of Concept builds, and various workshop formats with clients. • Engagement: Engage with technical and non-technical clients to demonstrate potential solutions effectively • Scraping Knowledge: Utilize in-depth knowledge of web scraping, data structures, and anti-bot bypass techniques to support and guide clients. • Technical Inquiries: Respond to advanced product and technical questions, RFPs, and security questionnaires promptly and accurately. • Customer Onboarding: Provide thoughtful technical guidance to ensure customers quickly and successfully onboard with Oxylabs. • Documentation: Document technical considerations and contribute to internal knowledge bases to support other teams, customers, and partners. • Sales Collaboration: Partner with the Sales and Account Management teams on engagements with prospective and existing customers to provide technical guidance and support. • Product Feedback: Curate structured product feedback to help Product and Engineering teams enhance and refine our offerings. • Sales Training: Educate the sales team on product details, upcoming releases, competitive analysis, and insights into typical customer environments and third-party applications.

🎯 Requirements

• Proven experience operating within China’s internet environment and Great Firewall constraints; • Strong networking foundation: TCP/IP, DNS, HTTP/HTTPS, TLS/MTLS, proxies (HTTP/SOCKS), load balancing, NAT/VPN; • Strong data background: APIs, data pipelines, quality/validation, normalization, monitoring for data flows; • Familiar with digital-native architectures: APIs, microservices, event-driven patterns; hands-on debugging across layers; • Cloud basics: practical experience with at least one global cloud (AWS/Azure/GCP) and one China cloud (Alibaba/Tencent/Huawei/Byteplus); • Hands-on mitigation of GFW issues: latency, packet loss, SNI/TLS filtering, route instability; experience with CN PoPs and smart routing; • Understanding of CN PIPL, Data Security Law, Cybersecurity Law; able to propose compliant cross-border architectures; • Familiar with ICP filing basics, when Mainland CDN/WAF/hosting needs licenses; awareness of MLPS 2.0 in enterprise reviews; • Experienced working with local ISPs/SIs/cloud vendors; • Familiar with local WAF/anti-bot ecosystem (e.g., Alibaba/Tencent WAF, Qianxin) and CAPTCHA/device-fingerprinting norms; • Discovery excellence: uncovering use cases, constraints, success criteria; mapping technical value to ROI; • PoC design and delivery: scoping, instrumentation, measurable outcomes, clear handover. • Exceptional presentation, communication, and meeting facilitation skills in both English and Mandarin Chinese; • Eligible to travel to Europe, Mainland China and the APAC region; • Proven track record of collaborating with technical personas such as product owners, software engineers, and chief technology officers; • Strong focus to quality and details; • Proven track record of troubleshooting client's problems and solving them; • Strong communications skills with the ability to build meaningful relationships with customers.

🏖️ Benefits

• Vacation days as per the Labour Code, plus additional sick leave and special occasion days. • Learning & development: online courses and trainings. • Mental health apps. • Workation. • Full remote environment. • Company-sponsored tech.