Senior Process Analyst

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🕒 3 days ago

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PagBank

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2006

💳 Fintech

🏦 Banking

🤝 B2B

Fintech • Banking • B2B

PagBank is a Brazilian fintech and digital banking platform that offers payment processing and merchant services, including POS card machines (maquininhas), mobile payment solutions, and online payment links. It provides digital accounts for consumers and businesses (Conta Digital and Conta PJ), debit and credit cards, investments (CDB, funds), insurance and payroll solutions, and financing/anticipation products via partner banks. PagBank also supplies business management tools (billing, reconciliation, TEF/PlugPag), developer integrations for online sales, and customer support and partner programs.

📋 Description

• Support Engineering teams in understanding regulatory requirements (BACEN - Central Bank, SOX, PCI DSS, CVM - Brazilian Securities and Exchange Commission). • Act as an interface with Risk, Internal Controls, and Information Security for internal and external audits. • Ensure timely responses to audit requests, ensuring the quality of evidence and adherence to deadlines. • Interpret regulations and translate required deliverables to technical teams. • Participate in meetings and technical committees to provide compliance assessments. • Evaluate risk mitigation plans and the effectiveness of corrective actions. • Prepare and disseminate documentation on compliance guidelines. • Inspect Technology processes to assess regulatory adherence and identify improvements. • Establish, develop, and monitor maturity indicators and KPIs to track regulatory adherence and highlight gaps. • Map and automate technology processes. • Lead technology projects focused on audit and regulatory requirements. • Prepare management reports and executive presentations for IT forums and committees. • Ability to interpret technical IT terminology to report and present issues clearly. • Strong communication skills to convey regulatory requirements assertively and engage stakeholders. • Ability to structure technical and regulatory scopes, define prioritization criteria, and demonstrate controls.

🎯 Requirements

• Bachelor's degree in Information Technology or a related field. • Knowledge of frameworks and standards (ITIL, COBIT, COSO, ISO/IEC 27001). • Experience mapping and automating technology processes. • Experience in planning and executing IT projects. • Experience defining and creating KPIs and maturity metrics. • Knowledge of work management platforms (Jira or similar), including filters, queries, and record categorization. • Knowledge of Service Asset and Configuration Management (CMDB) for categorizing components linked to regulatory requirements. • Ability to map products and applications based on risk and criticality.

🏖️ Benefits

• Meal allowance and/or meal voucher. • Health and dental insurance. • Life insurance. • Partnerships with TotalPass and ZenKlub. • Extended maternity and paternity leave. • Childcare assistance. • Up to 50% discounts on postgraduate and MBA programs at leading institutions such as FIA, FAAP, and PUCRS. • No formal dress code: wear what makes you feel comfortable. • #TáDeParabéns: Day off on your birthday. • Baby Gift: present for newborns.