Senior Product Manager, AIOps

November 8

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $161k - $271k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

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PagerDuty

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In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.Join us to lead uncharted efforts and reinvent how companies run.

1001 - 5000 employees

💰 $90M Series D on 2018-09

📋 Description

• Research customer needs, define, and evangelize a roadmap that reflects the strategic vision for AIOps, taking into account business strategy, technical feasibility, and usability • Understand our broader Operations Cloud vision and deliver competitive differentiation by deeply integrating with other elements of our product portfolio • Partner with a dedicated group of engineers, data scientists, and designers to deliver and iterate on products and features that address critical customer needs • Embrace a “product-led growth mindset” to not only deliver customer value but to also to drive adoption and usage • Build partnerships across our integration ecosystem to drive utility, usage and revenue growth.

🎯 Requirements

• 3+ years of experience as a product manager driving the full product lifecycle, including defining and driving success metrics, ideally in B2B SaaS • Experience using api-first development practices to design new products and structure requirements • Familiarity with UI/UX best practices, usability testing, and interpreting user research to inform roadmap decisions and feature development • Track record of building positive working relationships with engineering, UX design and teams outside of product development • Experience working with marketing, sales, and enablement to take a new products to market and driving PLG and SLG adoption post-release • Ability to effectively communicate across diverse backgrounds and contexts, and lead through influence using metrics and research • Passion for getting things done (and for things you haven’t done, you are naturally curious, driven to learn, and unafraid to ask for help) • Proficiency with analytics tools and a track record of data-driven decision-making • Strong customer empathy and a curiosity-driven approach to learning their needs. • Experience with AI, ML, or Data Science principles • Comfort with SQL or data analysis tools • A bachelor's degree in mathematics, data analytics, or computer science or related technical field • MBA a plus

🏖️ Benefits

• Competitive salary • Comprehensive benefits package • Flexible work arrangements • Company equity* • ESPP (Employee Stock Purchase Program)* • Retirement or pension plan* • Generous paid vacation time • Paid holidays and sick leave • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* • Paid volunteer time off: 20 hours per year • Company-wide hack weeks • Mental wellness programs