Guest Care, Property Executive

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Paired

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤝 B2B

🎯 Recruiter

👥 HR Tech

B2B • Recruitment • HR Tech

Paired is a strategic talent recruitment company that specializes in connecting businesses with top-tier overseas talent. They streamline the hiring process by recruiting, vetting, and presenting the best candidates for a variety of roles, allowing companies to save significantly on payroll costs. Paired focuses on placing talented individuals in various positions ranging from administrative assistants to executive roles, across diverse fields such as marketing, engineering, and sales. With a commitment to quality and cost-effectiveness, Paired offers a risk-free placement service that guarantees client satisfaction, thereby facilitating global workforce integration for its clients.

📋 Description

• - Monitor and respond to guest, landlord, email, phone, and Airbnb enquiries • - Handle check-in support, access issues, maintenance concerns, and urgent guest situations • - Coordinate with landlords and suppliers to resolve issues quickly • - Escalate complex cases when needed • - Maintain clear shift handovers and operational updates • - Update and validate landlord and property information • - Maintain accurate property listings and availability records • - Review temporary listings and database accuracy • - Manage and follow up on pending and last-minute enquiries • - Assist with occasional projects such as social media support, review collection, process improvements, and administrative tasks

🎯 Requirements

• - Previous experience in customer service, operations, hospitality, property, or administrative roles • - Strong communication and problem-solving skills • - Excellent multitasking and organizational abilities • - Comfortable working independently in a remote environment • - Proactive, detail-oriented, and customer-focused mindset • - Good computer skills (Microsoft Office / Microsoft 365)

🏖️ Benefits

• - Competitive salary. • - Ability to work remotely. • - Significant room for growth over time