Supply Chain & Operations Manager

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Paired

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤝 B2B

🎯 Recruiter

👥 HR Tech

B2B • Recruitment • HR Tech

Paired is a strategic talent recruitment company that specializes in connecting businesses with top-tier overseas talent. They streamline the hiring process by recruiting, vetting, and presenting the best candidates for a variety of roles, allowing companies to save significantly on payroll costs. Paired focuses on placing talented individuals in various positions ranging from administrative assistants to executive roles, across diverse fields such as marketing, engineering, and sales. With a commitment to quality and cost-effectiveness, Paired offers a risk-free placement service that guarantees client satisfaction, thereby facilitating global workforce integration for its clients.

📋 Description

• Own end-to-end inventory planning and demand forecasting to ensure optimal stock availability across all SKUs. • Manage supplier and manufacturing relationships, including production schedules, purchase orders, quality control, and inbound logistics. • Oversee third-party logistics (3PL) partners to maintain high fulfillment accuracy, shipping performance, and returns management. • Develop, document, implement, and continuously improve Standard Operating Procedures (SOPs) across supply chain and logistics operations. • Establish quality assurance processes to identify defects, investigate operational issues, and implement long-term corrective actions. • Monitor operational KPIs including inventory levels, fulfillment accuracy, shipping performance, turnaround time, and defect rates. • Build dashboards and reporting systems that provide actionable insights for leadership. • Identify operational bottlenecks and lead continuous improvement initiatives using Lean principles. • Leverage AI tools to improve forecasting, reporting, workflow automation, and operational efficiency. • Collaborate closely with Customer Support, Leadership, Manufacturing Partners, and Fulfillment Providers to ensure a seamless customer experience.

🎯 Requirements

• 5+ years of experience managing end-to-end supply chain and operations, preferably within an eCommerce or DTC business. • Proven experience owning inventory forecasting, supplier coordination, production planning, and fulfillment operations. • Hands-on experience managing third-party logistics (3PL) providers and maintaining operational service levels. • Strong understanding of manufacturing processes, inventory management, procurement, and quality assurance. • Demonstrated experience building, implementing, and enforcing operational SOPs. • Highly analytical with advanced Excel or Google Sheets skills and experience using operational reporting dashboards. • Comfortable working in fast-paced, high-growth startup environments with evolving processes. • Strong problem-solving skills with the ability to identify root causes and implement scalable solutions. • Daily user of AI tools such as ChatGPT, Claude, Gemini, or similar platforms to improve productivity and operational workflows. • Excellent written and verbal English communication skills. • **Nice to Have** • Experience within health supplements, consumer packaged goods (CPG), FMCG, or wellness brands. • Lean Six Sigma certification or equivalent process improvement training. • Experience with subscription-based businesses or multi-SKU inventory environments. • Familiarity with ERP systems such as NetSuite, Cin7, SAP, Oracle, or similar platforms. • Experience building operational dashboards using Power BI, Tableau, Looker, or equivalent BI tools.

🏖️ Benefits

• Competitive USD salary based on experience. • Fully remote work environment. • High-impact role with direct ownership of business-critical operations. • Opportunity to work alongside a high-performing international leadership team. • Career growth opportunities as the company scales toward nine-figure revenue. • Join a fast-growing consumer brand with ambitious long-term expansion plans.