Pair Team
Healthcare Insurance • Social Impact • Wellness
Pair Team is dedicated to connecting underserved communities with high-quality care. They connect vulnerable patients to local care teams, ensuring access to physical, mental, and social services. Through partnerships with local community organizations, they provide whole-person care, coordination of care, and resources. Their community network includes registered nurses, behavioral health clinicians, and various healthcare providers, aimed at improving outcomes and wellbeing for community members. Focus is given on building trust and providing a holistic approach to patient care, reducing emergency room visits, and engaging previously unengaged patients with primary care providers.
Bilingual Referral Coordinator, Spanish Speaking
November 27
🗣️🇪🇸 Spanish Required
Pair Team
Healthcare Insurance • Social Impact • Wellness
Pair Team is dedicated to connecting underserved communities with high-quality care. They connect vulnerable patients to local care teams, ensuring access to physical, mental, and social services. Through partnerships with local community organizations, they provide whole-person care, coordination of care, and resources. Their community network includes registered nurses, behavioral health clinicians, and various healthcare providers, aimed at improving outcomes and wellbeing for community members. Focus is given on building trust and providing a holistic approach to patient care, reducing emergency room visits, and engaging previously unengaged patients with primary care providers.
📋 Description
• Own key Ops Support initiatives • Process, track, and coordinate patient referrals to ensure timely scheduling of appointments • Schedule PCP and / or specialist appointments for our patients • Coordinate with pharmacies (meds has been received, meds have been picked up, etc) • Verify patient PCP and insurance (including prior auth requirements) • Coordinate Release of Information • Assist with non-urgent patient follow up and/or information collection
🎯 Requirements
• 1+ years of backend healthcare and/or operations experience in a fast-paced healthcare environment providing administrative and operational support • Confidence to own your role and propose solutions to be successful • Bilingual - English/Spanish • A results driven attitude with a proven track record of exceeding performance indicators • You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care • Strong technical skills and comfort with utilizing multiple technology platforms simultaneously and comfortable troubleshooting software and hardware issues (as they arise) • Excellent proficiency with technology, like GoogleSuite applications, Slack, and Looker (or other comparable data tools) • Requires a quiet, HIPAA compliant and internet connected space • Dedicated to supporting and improving the care for many underserved populations
🏖️ Benefits
• Comprehensive health, vision & dental insurance • 401k plan • Flexible vacation policy – take the time you need to recharge • We provide the equipment needed for the role - laptop, monitor, etc. • Monthly $100 work from home expense stipend for your WFH days • Mileage/gas reimbursement for your on-site days, if applicable • Opportunity for rapid career progression with plenty of room for personal growth!
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