
1001 - 5000 employees
Founded 1965
⚕️ Healthcare Insurance
🏛️ Government
🤝 B2B
Healthcare Insurance • Government • B2B
Palmetto GBA is one of the nation's largest providers of high-volume Medicare claims and transaction processing, contact center operations, and technical services for federal healthcare programs and commercial customers. The company serves as a Medicare Administrative Contractor (MAC) and supports enrollment, claims adjudication, provider and beneficiary services, specialized programs (e. g. , DMEPOS, Home Health & Hospice, Railroad Medicare), pricing and coding analysis, and third-party administrator functions. Headquartered in Columbia, South Carolina, Palmetto GBA operates across multiple Medicare jurisdictions and is part of the Celerian Group.
🔥 8 minutes ago
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1001 - 5000 employees
Founded 1965
⚕️ Healthcare Insurance
🏛️ Government
🤝 B2B
Healthcare Insurance • Government • B2B
Palmetto GBA is one of the nation's largest providers of high-volume Medicare claims and transaction processing, contact center operations, and technical services for federal healthcare programs and commercial customers. The company serves as a Medicare Administrative Contractor (MAC) and supports enrollment, claims adjudication, provider and beneficiary services, specialized programs (e. g. , DMEPOS, Home Health & Hospice, Railroad Medicare), pricing and coding analysis, and third-party administrator functions. Headquartered in Columbia, South Carolina, Palmetto GBA operates across multiple Medicare jurisdictions and is part of the Celerian Group.
• Acts as Team Lead for specialty programs, medical review, utilization management, and case management areas by providing assistance and support to unit supervisor/manager by giving direction/guidance/training to staff. • Ensures appropriate levels of healthcare services are provided. • Functions as a team leader/senior-level Medical Reviewer. • Provides leadership/guidance/direction/training to staff. • Maintains a working knowledge of unit functions and the ability to interpret to new hires, department interworking, and workflow. • Acts as a resource for staff/external entities troubleshooting as well as resolving issues. • Keeps manager informed of any problems/issues that need resolving. • Assists management with monitoring workflow and workloads (including reassignment of work to meet timelines, redirecting work intake source to balance workloads), reporting, and addressing aging issues. • Participates in departmental quality reviews. • Follows a process to ensure quality plan is adhered to and communicated to all parties. • Gives/receives feedback regarding medical review decision making and technical claims processing issues. • Ensures that quality work instructions/forms/documents are developed/revised as needed. • Provides quality service and communicates effectively with external/internal customers in response to inquiries. • Obtains information from internal departments, providers, government, and/or private agencies, etc. to resolve discrepancies/problems. • Participates in compliance initiatives and other directed activities. • Participates/oversees special projects as requested by management.
• Associate Degree - Nursing OR Graduate of Accredited School of Nursing • Four years of clinical, OR Two years of clinical and two years of medical review/utilization review, OR Combination of health plan, clinical, and business experience totaling four years. • ESRD/renal dialysis experience preferred • Five or more years’ clinical, quality management, or leadership experience as a registered nurse in a Dialysis setting. • Three or more years’ education/training/consulting experience related to Dialysis services. (may be concurrent). • Three or more years’ experience in quality management coordination related to Dialysis services. (may be concurrent) • Working knowledge of managed care and various forms of health are delivery systems. • Strong clinical experience to include home health, rehabilitation, and/or broad medical surgical experience. • Knowledge of specific criteria/protocol sets and the use of the same. • Working knowledge of word processing and spreadsheet software. • Ability to work independently, prioritize effectively, and make sound decisions. • Good judgment skills. • Demonstrated customer service, organizational, and presentation skills. • Demonstrated proficiency in spelling, punctuation, and grammar skills. • Demonstrated oral and written communication skills. • Ability to persuade, negotiate, or influence others. • Analytical or critical thinking skills. • Ability to handle confidential or sensitive information with discretion. • Ability to lead/direct/motivate others. • Active, unrestricted RN licensure from the United States and in the state of hire, OR, active compact multistate unrestricted RN license as defined by the Nurse Licensure Compact NLC.
• Health insurance • 401(k) matching • Flexible work arrangements • Professional development opportunities • Paid time off
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