Channel Systems Engineer, Level 2

🕒 April 25

⛰️ Colorado, New York, +1 more states – Remote

⛰️ Colorado – Remote 🗽 New York – Remote 🤠 Texas – Remote

💵 $198k - $273k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

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Palo Alto Networks

WebsiteLinkedInAll Job Openings

10,000+ employees

🔒 Cybersecurity

🏢 Enterprise

💰 $1M Seed Round - Morta Security on 2013-02

Cybersecurity • Enterprise

Palo Alto Networks is a global cybersecurity company that provides AI-driven platforms, products, and services to protect networks, cloud workloads, endpoints, and applications. Its portfolio includes next-generation firewalls, SASE and Prisma Cloud (CNAPP) offerings, the Cortex security operations suite (XDR, XSOAR, XSIAM), and Unit 42 threat intelligence and incident response services. Palo Alto Networks helps enterprises secure AI deployments, automate SOC workflows, and prevent, detect, and respond to sophisticated threats across hybrid and multi-cloud environments.

📋 Description

• Serve as the primary technical leader for the channel partner • Collaborate to develop comprehensive business plans that align to strategic objectives • Provide technical pre-sales support, including product presentations, demonstrations and solution architecture design. • Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones • Plan and drive detailed technical training sessions for the partner, ensuring they are proficient in the company’s products, solutions, and integration processes • Support the partner with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams • Applies Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices • Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business • Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars • Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback • Drives results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly

🎯 Requirements

• 6+ years of experience in Partner Solution Consulting, pre-sales engineering, or a similar technical role within the technology industry • Skilled in at least one of the following Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE. • Strong understanding of channel sales models and experience working with resellers, distributors, and other channel partners • Previous experience selling, implementing, or managing SaaS offerings is strongly preferred • Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions is preferred. • Prior experience architecting cybersecurity solutions that solve technical challenges and influence business initiatives is preferred. • Experience influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role • Excellent communication skills, both verbal and written, with the ability to present complex technical information to non-technical audiences • Hands-on experience with product installations, configurations, and troubleshooting • Ability to work independently and as part of a cross-functional team, managing multiple projects in a fast-paced environment • Strong problem-solving skills and a proactive attitude towards resolving issues. • Willingness to travel within the assigned region to support partners and attend events as necessary • Proven track record of influencing key stakeholders and gaining buy-in for technical solutions • Proficient in English • Preferred Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field or equivalent military experience.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities