Customer Success Architect

🔥 12 hours ago

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Logo of Palo Alto Networks

Palo Alto Networks

10,000+ employees

🔒 Cybersecurity

🏢 Enterprise

💰 $1M Seed Round - Morta Security on 2013-02

Cybersecurity • Enterprise

Palo Alto Networks is a global cybersecurity company that provides AI-driven platforms, products, and services to protect networks, cloud workloads, endpoints, and applications. Its portfolio includes next-generation firewalls, SASE and Prisma Cloud (CNAPP) offerings, the Cortex security operations suite (XDR, XSOAR, XSIAM), and Unit 42 threat intelligence and incident response services. Palo Alto Networks helps enterprises secure AI deployments, automate SOC workflows, and prevent, detect, and respond to sophisticated threats across hybrid and multi-cloud environments.

📋 Description

• Acts as the product SME, assisting customers with their product questions • Collaborate with product and engineering teams • Ensure technical knowledge of the team is translated into articles and guides

🎯 Requirements

• 5+ years experience in Security Operations or Engineering • Familiarity with cloud technologies • Strong understanding of enterprise security • Experience with Linux system administration • Proficiency in scripting with Python and/or JavaScript • Ability to work in a fast-paced environment • Skilled in collaborating with cross-functional teams • Strong communication skills • Experience in customer-facing roles

🏖️ Benefits

• employee benefits • stock options • bonuses

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