Consulting Director - Incident Recovery Operations

Job not on LinkedIn

July 11

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $183k - $252k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

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Palo Alto Networks

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Cybersecurity • Enterprise • AI

Palo Alto Networks is a leading cybersecurity company that offers a comprehensive suite of products and services designed to protect networks, cloud environments, and enterprise operations from cyber threats. The company's offerings include advanced threat prevention, network security, cloud security, IoT security, endpoint protection, and managed detection and response services. With a strong emphasis on AI-driven security operations and zero trust architectures, Palo Alto Networks is recognized as a leader in enterprise firewall solutions and other areas of cybersecurity across numerous sectors worldwide. The company provides expertise in threat intelligence, incident response, and proactive assessment to help organizations secure their infrastructure and data. Their solutions cater to a variety of industries, including financial services, healthcare, manufacturing, and the public sector. Palo Alto Networks is committed to advancing cybersecurity with AI-powered precision to ensure comprehensive protection and efficient threat response.

10,000+ employees

Founded 2005

🔒 Cybersecurity

🏢 Enterprise

💰 $10M Series C on 2008-11

📋 Description

• Develop (in collaboration with the Incident Response lead) a unified and holistic approach to restoring technological infrastructure in the midst and/or aftermath of a cyber security incident. • Develop strategic processes to allow the client to cleanly and safely bring systems back into production. • Lead and oversee third-party vendors to ensure that recovery and restoration activities are conducted in accordance with Unit 42 standards and in a cohesive manner. • As a trusted advisor, guide Unit 42 customers through implementing security standards and best practices in the context of restoring operations. • Proactively identify and communicate project status, risks and issues with the client contact(s) and the Unit 42 engagement lead(s). • Provide after-hours and weekend on-call coverage as needed to support engagement activities. • Partner with the relevant account teams to understand customers’ prior investments in PANW offerings and ensure that recommendations for expansion are presented in a methodical and sensible manner. • Travel as needed to customer locations in North America, often with minimal advance notice, up to 50% of the time.

🎯 Requirements

• Prior implementation and/or troubleshooting of the following areas: Active Directory, DNS, network configuration, enterprise software deployment, endpoint detection and associated performance degradation, SIEM and log management, cloud environments and other applicable security platforms. • Minimum of ten years experience in information technology, systems administration, or network administration, with a minimum of three years experience managing security solutions in enterprise environments. • Prior experience in consulting or other client-facing roles preferred. • Ability to remain calm, composed and articulate when dealing with high-pressure situations. • Excellent written and verbal communication skills, including the ability to distill and convey complex technical concepts, findings, and recommendations to client stakeholders who possess varying levels of subject-matter expertise. • Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security, or equivalent years of professional experience or equivalent military experience to meet job requirements and expectations.

🏖️ Benefits

• FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees. • mental and financial health resources. • personalized learning opportunities.