Manager, Consulting Services

Job not on LinkedIn

October 1

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Palo Alto Networks

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Cybersecurity • Enterprise • AI

Palo Alto Networks is a leading cybersecurity company that offers a comprehensive suite of products and services designed to protect networks, cloud environments, and enterprise operations from cyber threats. The company's offerings include advanced threat prevention, network security, cloud security, IoT security, endpoint protection, and managed detection and response services. With a strong emphasis on AI-driven security operations and zero trust architectures, Palo Alto Networks is recognized as a leader in enterprise firewall solutions and other areas of cybersecurity across numerous sectors worldwide. The company provides expertise in threat intelligence, incident response, and proactive assessment to help organizations secure their infrastructure and data. Their solutions cater to a variety of industries, including financial services, healthcare, manufacturing, and the public sector. Palo Alto Networks is committed to advancing cybersecurity with AI-powered precision to ensure comprehensive protection and efficient threat response.

10,000+ employees

Founded 2005

🔒 Cybersecurity

🏢 Enterprise

💰 $10M Series C on 2008-11

📋 Description

• Lead a distributed team of customer-facing consultants and engineers to deliver trusted expertise and drive customer outcomes • Guide team to deliver cutting-edge security solutions and ensure exceptional service quality • Serve as primary liaison for Professional Services to ensure service delivery exceeds customer expectations • Champion a customer-first approach and manage proactive feedback and corrective actions • Partner with Sales to provide strategic input during customer negotiations and ensure smooth collaboration throughout the customer lifecycle • Drive accurate resource planning and staffing to meet project milestones and quarterly business targets • Participate in Quarterly Service Reviews (QSRs) and provide updates on key activities, escalations, and issues • Build strong partner relationships focused on aligned goals and shared customer success • Oversee team utilization, revenue forecasting, and approvals for timesheets and expenses • Lead team operations including hiring, career development, mentorship, and training • Contribute to strategic alignment of Professional Services offerings and champion continuous service improvement

🎯 Requirements

• 8+ years experience in professional services/consulting • At least 3 years leading and building high-performing teams of networking and security technologies • Experience with SASE and Next-Generation Firewall (NGFW) technologies • Demonstrated understanding of internet security concepts, products, and implementation strategies • Demonstrated success in end-to-end project lifecycle management, including pre-sales engagement and SOW creation • Strong track record of cross-functional collaboration with Sales, Product, and Services teams • Clear, persuasive communication and executive presence; ability to influence across all levels • Valued industry certifications like CISSP, PMP, or vendor-specific certifications (e.g., Palo Alto Networks certifications) are a plus • Strong project management skills • Willingness to travel up to 10% for customer engagements and internal business meetings • Bachelor’s degree in a relevant technical discipline or comparable professional experience, including military service

🏖️ Benefits

• Employees can work remotely • Commitment to providing reasonable accommodations for qualified individuals with a disability • Palo Alto Networks is an equal opportunity employer and celebrates diversity • Opportunities for hiring, career development, mentorship, and training