Palo Alto Networks
Cybersecurity • Enterprise • AI
Palo Alto Networks is a leading cybersecurity company that offers a comprehensive suite of products and services designed to protect networks, cloud environments, and enterprise operations from cyber threats. The company's offerings include advanced threat prevention, network security, cloud security, IoT security, endpoint protection, and managed detection and response services. With a strong emphasis on AI-driven security operations and zero trust architectures, Palo Alto Networks is recognized as a leader in enterprise firewall solutions and other areas of cybersecurity across numerous sectors worldwide. The company provides expertise in threat intelligence, incident response, and proactive assessment to help organizations secure their infrastructure and data. Their solutions cater to a variety of industries, including financial services, healthcare, manufacturing, and the public sector. Palo Alto Networks is committed to advancing cybersecurity with AI-powered precision to ensure comprehensive protection and efficient threat response.
Senior Staff Escalation Engineer
21 hours ago
🤠Texas – Remote
đź’µ $128k - $174k / year
⏰ Full Time
đźź Senior
👷🏻‍♀️ Engineer
🦅 H1B Visa Sponsor
Palo Alto Networks
Cybersecurity • Enterprise • AI
Palo Alto Networks is a leading cybersecurity company that offers a comprehensive suite of products and services designed to protect networks, cloud environments, and enterprise operations from cyber threats. The company's offerings include advanced threat prevention, network security, cloud security, IoT security, endpoint protection, and managed detection and response services. With a strong emphasis on AI-driven security operations and zero trust architectures, Palo Alto Networks is recognized as a leader in enterprise firewall solutions and other areas of cybersecurity across numerous sectors worldwide. The company provides expertise in threat intelligence, incident response, and proactive assessment to help organizations secure their infrastructure and data. Their solutions cater to a variety of industries, including financial services, healthcare, manufacturing, and the public sector. Palo Alto Networks is committed to advancing cybersecurity with AI-powered precision to ensure comprehensive protection and efficient threat response.
đź“‹ Description
• Intercept and assist or drive technical escalations that come to the executive level • Speak with executive levels at customers, delivering discussions about the situation and addressing technical questions during customer interactions
🎯 Requirements
• BE/B.tech or equivalent technical graduation is mandatory or equivalent military experience required • Career level experience in support service, technical support or similar troubleshooting related role • Technical lead in area of expertise related to cyberspace equipment vendor or network security organization • Able to explain complex technical issues to non-technical people • Able to have open discussions on network design, network security and related technical topic
🏖️ Benefits
• FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees • Mental and financial health resources • Personalized learning opportunities
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