Collections Specialist

🔥 14 hours ago

🇵🇭 Philippines – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

👻 Ghost score 25%

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Logo of Panoptyc

Panoptyc

1 - 10 employees

🤖 Artificial Intelligence

🔐 Security

🔧 Hardware

Artificial Intelligence • Security • Hardware

Panoptyc is a company dedicated to combating theft in micro markets using advanced surveillance technology. They offer a combined software and hardware solution that leverages artificial intelligence to recognize suspicious behavior and alert operators, significantly reducing shrinkage amounts and saving operators time and money. With state-of-the-art cameras and intelligent software that automatically highlights suspicious incidents, Panoptyc empowers teams to efficiently address and manage theft without the hassle of reviewing endless footage. Their system makes footage accessible even when faced with network issues, offering a powerful solution for micro market theft detection.

📋 Description

• Execute proactive follow-up on overdue invoices through daily phone calls and emails • Review customer accounts to identify outstanding balances and ensure accurate allocation • Maintain an up-to-date accounts receivable aging report • Negotiate payment plans to protect Panoptyc's cash flow • Collaborate with Sales and Customer Success teams to resolve payment-impacting disputes • Identify causes of payment delays and implement preventive solutions • Maintain detailed records of communications and transactions • Provide Finance leadership with collection status and aging trend reports • Improve billing and collections processes • Serve as the primary point of contact for client billing inquiries • Build long-term relationships with client billing stakeholders • Ensure compliance with company policies and relevant financial regulations

🎯 Requirements

• 2+ years of experience in Collections, Accounts Receivable, or Finance Operations • Proven experience managing high-volume portfolios and reducing DSO (Days Sales Outstanding) • Strong negotiation skills and ability to handle difficult financial conversations professionally • Exceptional written and verbal communication • High proficiency in Excel • Experience with CRM and accounting software, such as Salesforce, HubSpot, QuickBooks, or similar platforms • Highly organized approach to outreach, reconciliation, and follow-up activities • Ability to use data to prioritize overdue accounts • Strong attention to detail and accurate account records • Ability to identify patterns, investigate discrepancies, and act on financial data • Experience in a B2B or SaaS environment is a plus • Proficiency in PowerPoint and experience creating presentation decks or process documentation are a plus

🏖️ Benefits

• Fully remote work environment • Hourly rate compensation • Temporary / contract employment • Opportunity to join a rapidly growing team • Opportunity to work with visual AI and manual reviewers advancing retail loss prevention

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