Software Engineer, Customer Insights

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Pantheon Platform

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501 - 1000 employees

Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT, and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.

📋 Description

• Create backend systems that transform raw observability data into clear, actionable insights. • Work on Portfolio Insights, OpenTelemetry exploration, and product analytics capabilities. • Build features customers interact with directly, not internal tooling. • Primarily work in Go, with Python and SQL for data work.

🎯 Requirements

• 3+ years of experience building production services and features. • Go experience is a plus (or similar systems language). • Comfortable working in React and TypeScript and GraphQL. • Comfort with BigQuery/SQL and with Python for data work. • Experience with observability platforms (New Relic, Grafana, Datadog) • Experience with RESTful APIs and distributed systems.

🏖️ Benefits

• Industry competitive compensation and equity plan • Flexible time off, sick days, and 13 paid holidays • Comprehensive medical insurance including Health, Dental and Vision • Paid parental leave (plus fertility, adoption and other family planning benefits) • In-office workspace (San Francisco & Chicago) • Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development • Events and activities both team-based and company wide that inspire, educate and cultivate