Senior Software Engineer, GenAI

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3 days ago

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Passport

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SaaS • Fintech • Government

Passport is a software company that provides a cloud-based curb and parking management platform for cities, municipalities, and private operators. Its products include mobile pay parking apps, digital permitting, citation issuance and adjudication, license plate recognition and photo enforcement, and specialized payments processing to centralize parking revenue and automate enforcement workflows. Passport's platform combines SaaS-based parking management, payments, and analytics to help governments and operators increase compliance, streamline operations, and recover revenue.

201 - 500 employees

Founded 2010

☁️ SaaS

💳 Fintech

🏛️ Government

📋 Description

• Lead the development of a multi-agent platform — a reusable foundation of AI agents, tools, orchestration logic, and shared infrastructure. • Collaborate closely with other teams (e.g., Data, QA, DevOps, Product) to ship AI features end-to-end — from dataset preparation to model integration, deployment, optimization, and monitoring. • Build and maintain automated AI pipelines using specialized frameworks or custom orchestrators. • Design robust logging, tracing, and metric systems for AI workloads; analyze performance using Elasticsearch, Prometheus, and Grafana. • Document architecture decisions, experiment results, and best practices in Notion. • Use deep GenAI expertise to evaluate trade-offs, propose high-impact solutions, simplify workflows, and maximize value for internal teams and external clients. • Share knowledge and architectural patterns with the team to strengthen internal GenAI expertise and maintain high engineering standards. • Provide the full lifecycle of GenAI features — design, development, deployment, monitoring, and long-term maintenance.

🎯 Requirements

• 5+ years of software engineering experience. • 2+ years of building Generative AI powered products (especially commercially successful). • Strong proficiency in TypeScript, Node.js, and modern backend development. • Hands-on experience with AI frameworks such as LangChain, n8n, or Microsoft Agent Framework. • Deep understanding of key GenAI concepts: retrieval-augmented generation, fine-tuning, prompt engineering, agent architectures, reinforcement learning, evaluation frameworks. • Comfortable working with relational, NoSQL, and search-based databases and designing efficient access patterns. • Clear and confident communicator who collaborates well and aligns technical decisions with stakeholders. • Able to take complex, ambiguous problems and break them into measurable, actionable tasks. • Skilled at identifying edge cases early to ensure reliability and predictable behavior in production.

🏖️ Benefits

• Competitive cash and equity packages • 100% remote work environment • Paid Time Off • 8 weeks Paid Parental Leave • Monthly team get-togethers - bring on the Zoom comedians, pop-a-shot contests, and sip ’n paints! • Quarterly virtual team gatherings and biannual team offsites • Annual Work Smart Fund to support your professional growth & working environment • Teammates around the world in 20+ different countries!