Sales Coordinator

🔥 11 minutes ago

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Patch My PC

11 - 50 employees

☁️ SaaS

🔐 Security

🏢 Enterprise

SaaS • Security • Enterprise

Patch My PC is a company that provides software solutions for automated patch management and application updates. Their tools integrate with Microsoft solutions like ConfigMgr and Intune to automate the deployment and management of third-party applications across enterprise environments. With features such as custom pre- and post-install scripts, application lifecycle management, and detailed reporting and analytics, Patch My PC helps IT professionals, MSPs, and security teams enhance their patching processes, saving time and ensuring system security. The company offers products that are user-friendly and support thousands of applications, easing the management of software updates and enhancing endpoint security. Patch My PC stands out with its responsive support team and comprehensive integration capabilities.

📋 Description

• Help monitor and respond to inbound customer chat inquiries, routing as needed • Assist with completing basic customer/vendor forms (RFIs, ACH requests, etc.) • Support task management for Account Managers (e.g., out-of-office coverage) • Help manage account assignments by reviewing data (duplicates, geography, device counts) • Partner with Finance to assist with invoice requests and customer follow-ups • Assist in identifying and resolving duplicate Accounts and Contacts in Salesforce • Support cleanup of Opportunities (ownership, stages, close dates, and related records) • Update and maintain Account information, including billing details and key attributes • Help validate customer and sales data using Method (former CRM) when discrepancies arise • Document repeatable processes and data cleanup steps • Support ongoing data governance efforts • Participate in identifying opportunities to improve data quality and operational efficiency

🎯 Requirements

• 2+ years experience with CRM platforms such as Salesforce is required • Proficiency in Microsoft Excel and other business productivity tools • Strong attention to detail and commitment to data accuracy • Ability to manage multiple tasks and priorities in a fast-paced environment • Comfortable handling inbound customer inquiries and providing timely support • Proactive and self-motivated with the ability to work independently • Strong problem-solving and research skills with the ability to find information and resolve issues efficiently • Strong organizational skills and ability to follow documented processes • Bachelor's degree in business administration, Communications, Marketing, or a related field

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