Senior Product Manager, Waiting Room

November 26

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PatientPoint

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Healthcare Insurance • Telecommunications • SaaS

PatientPoint is a company focused on improving healthcare communications by providing precise health information to patients and providers at critical points of care. Primarily serving healthcare providers and life sciences, PatientPoint aims to enhance patient-physician dialogue and drive better healthcare outcomes. The company leverages a nationwide network of digital devices across 35,000 physician offices, impacting over 750 million patient visits annually with proven increases in preventative health measures such as vaccinations and cancer screenings. Their strategic partnerships provide access to industry experts and tools to tailor engagement strategies, ultimately fostering improved patient experiences and healthcare outcomes.

501 - 1000 employees

⚕️ Healthcare Insurance

📡 Telecommunications

☁️ SaaS

💰 Venture Round on 2020-01

📋 Description

• Own and prioritize the roadmap for your product (a digital experience in provider offices/DOOH, driven by passive and/or interactive content and tools) • Be the expert for a product space. Stay informed of industry trends, emerging technologies, and best practices to ensure PatientPoint remains at the forefront of DOOH and point of care experiences • Measure Outcomes, Not Output. Define success using meaningful KPIs tied to customer behavior and business value • Drive structured product discovery. Leverage your deep experience/toolkit of discovery tactics, and your partners in design and engineering, to test, validate and de-risk ideas • Define and monitor success metrics for your projects and the outcomes that your roadmap delivers • Prioritize and effectively manage expectations • Champion Cross-Functional Collaboration. Work fluidly with stakeholders across Product Marketing, Content, Data, Sales, Legal, and Customer Success • Elevate the Voice of the Customer. Serve as the conduit between the customer and the business • Mentor junior team members

🎯 Requirements

• Bachelor’s degree in Business, Computer Science, Design, Human-Computer Interaction (HCI) or a related field • 5+ years of experience in product management, product development, or a related field • Experience with DOOH products and capabilities in that context (ex. Content loops, ad products, personalization) • Demonstrated success leading empowered product teams to meaningful outcomes • Strong discovery skills—able to validate ideas before investing heavily in delivery • Experience with A/B testing, experimentation frameworks, and hypothesis-driven development • Strong data literacy and deep experience leveraging data to influence product decisions • High business acumen and comfort navigating technical tradeoffs with Engineering partners • Excellent communication and storytelling skills; can align execs, partners and engage teams • Fluency with modern product tools (Jira, Confluence, Looker, Mixpanel, Figma) and Agile methodologies

🏖️ Benefits

• Competitive compensation • Flexible time off to recharge • Hybrid work options • Mental and emotional wellness resources • 401K plan