Patrique Mercier Recruitment
Recruitment • B2B • eCommerce
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in matching the best candidates with employers in various industries including social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. With a global reach and local expertise, our personalized service ensures that we understand the aspirations and goals of our clients and candidates, providing tailored recruitment solutions.
Italian Speaking E-commerce Support Specialist
Job not on LinkedIn
July 31
🗣️🇮🇹 Italian Required
Patrique Mercier Recruitment
Recruitment • B2B • eCommerce
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in matching the best candidates with employers in various industries including social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. With a global reach and local expertise, our personalized service ensures that we understand the aspirations and goals of our clients and candidates, providing tailored recruitment solutions.
đź“‹ Description
• Provide exceptional e-commerce support to Italian-speaking customers via email, chat, and phone. • Troubleshoot and resolve issues related to online orders, payment processing, and product information. • Guide customers through the e-commerce platform, ensuring a smooth and enjoyable shopping experience. • Document interactions and feedback to help improve our services continuously. • Collaborate with team members to enhance customer service processes and share best practices. • Participate in ongoing training to stay updated with product offerings and e-commerce trends.
🎯 Requirements
• Fluency in Italian (both spoken and written) is essential. • Strong customer service and communication skills. • Experience in e-commerce support or a related field is preferred but not required. • Technical proficiency with online platforms and troubleshooting capabilities. • A self-motivated individual with the ability to work effectively in a remote setting. • Good organizational skills and attention to detail. • A positive attitude and eagerness to assist customers.
🏖️ Benefits
• Private Health Insurance • Training & Development • Performance Bonus • 2 Extra Salaries Per Year Fully Paid Training • Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel ) • Free Greek Lessons, discounts and other perks
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